Hospital Operations Manager overseeing Asset360 program in Worcester, Massachusetts. Responsible for managing daily hospital operations and leading on - site employees for service excellence.
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Onsite Manager, Practice Operations – Orthopedics
Posted 1 hour ago
About the role
- Manager overseeing practice operations for St. Luke’s Health Network based in Bethlehem, PA. Leading team operations, financial performance, and improving patient experience in healthcare administration.
Responsibilities
- Leads and manages the operations of assigned practices to ensure successful practice operations
- Ensures operational readiness for clinical and administrative operations
- Manages practice operations, workflow execution, employee collaboration and overall patient experience
- Partners with other organizational functions to coordinate and facilitate effective practice operations
- Serves as point of escalation and addresses critical operational, technological, patient, and employee issues
- Achieves expected practice financial performance through judicious expense management and efficient resource utilization
- Utilizes organizational tools to monitor practice performance and develop/implement improvement strategies
Requirements
- Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization required.
- OR Master's Degree in health or business administration and one year of office management experience including one year in a health care organization required.
- OR associate degree in health or business administration and eight years of office management experience including one year in a health care organization required.
- OR High School Diploma and eight years of office management experience including one year in a health care organization required.
- Strong business acumen
- Skilled in all forms of communication
- Leadership presence/EQ, presents as a composed and competent leader
- Quality focused
- Exudes patient and customer service focus
- Shares a compelling strategy that inspires others
- Medical practice management experience in across key areas: business operations, financial management, human resource management, information management, organizational governance, patient care systems, risk management and quality management required.
- Basic knowledge of CLIA, HIPAA, NCQA, and OSHA medical office regulations required.
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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