Hybrid Compliance Operations Technical Support Specialist

at Sky

• Job title: Compliance Operations Technical Support Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Firewalls
• Location requirements: Hybrid, London, United Kingdom

About the role

• Compliance Operations Technical Support Specialist for Sky, a leading media and entertainment brand in Europe. Providing essential operational support and ensuring compliance with lawful obligations.

Responsibilities

• Maintain and monitor current support systems
• Provide team training of current support systems
• Recording and maintaining a record of all operational software and support systems
• Testing, applying patches and monitoring
• Ensuring suppliers patch systems as required, including checking when patches are issued and if they address critical security weaknesses.
• Checking security logs of operational and support systems for the purpose of identifying and reporting any significant findings
• Taking ownership of the Test Lab facility and all operational testing, including plans and reporting
• Responsible for the transfer of data between systems
• Enforcing and monitoring user management policy
• Reporting to management all matters relating to patching, testing, security of systems, management policy and data transfer

Requirements

• Strong Windows System Administration experience
• Experience working with Firewalls, Switches and network connectivity
• Skills in communicating and dealing with senior personnel and stakeholders
• Able to demonstrate the ability to work and communicate effectively with people at all levels within an organisation.
• Good knowledge of standard office IT packages and experience in learning bespoke IT software.
• Proactive and self-motivated with a desire for continuous improvement.
• Consistently demonstrates personal integrity, confidentiality and professionalism.
• Professional manor when dealing with the business, industry and government stakeholders whilst working with sensitive or classified information.

Benefits

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences