Hybrid Operations Associate – Resource Management

Posted 2 hours ago

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About the role

  • Operations Associate ensuring smooth project execution and resource management for Sitetracker's Customer Experience Team, collaborating across teams to enhance delivery processes.

Responsibilities

  • Manage everything from project setup and resource planning to skills tracking and billing workflows
  • Ensure the right people are on the right projects, aligning team assignments with skills
  • Serve as a proactive and trusted operational partner to Delivery Managers, Finance, and Project Managers
  • Collaborate closely with the Operations Manager on strategic initiatives

Requirements

  • Resource Planning & Skills Management
  • Project Creation and Tracking
  • Billing & Finance Support
  • Process Support & Reporting
  • Technology: Comfort with Google Sheets and Microsoft Excel, Proficiency with Salesforce and/or Certinia
  • Strong organisational skills

Benefits

  • Experience with Salesforce, CPQ, and Certinia (FinancialForce) is a big plus
  • Professional development opportunities

Job title

Operations Associate – Resource Management

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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