IoT Service Delivery Manager responsible for customer relationships and service delivery at 1GLOBAL. Coordinate with cross - functional teams to ensure maximum value for IoT clients.
About the role
- Manager overseeing client accounts and team responsibilities at SingerLewak, a leading accounting firm serving the western region. Responsible for client communications and engagement oversight in business solutions.
Responsibilities
- Oversee engagement teams on multiple engagements to ensure work is performed in adherence to engagement scope. This can include but is not limited to:
- Maintaining bank, vendor and payroll records for the client
- Preparing month or period end packages under either the accruals (US GAAP or IFRS) or cash basis accounting
- Assisting clients with the preparation and/or maintenance of budgets, forecasts or projections
- Building, preparing or analyzing dashboards or KPI metrics for the client
- Ensure all client timelines are met and clear communications exist between the client and engagement team
- Interact with clients on a frequent basis (i.e., daily, weekly or monthly), as needed under the scope of each engagement or delegates to senior or staff
- Ensure all team members adhere to engagement budgets; minimize and analyze any overruns
- Invoices clients at least monthly and follows up on any aged accounts receivable balances
- Performs team training and business development activities
Requirements
- Minimum of 7-10 years' experience in the accounting field, with recent time spent as an account manager or equivalent in either an industry finance position, or public accounting
- Proven thorough understanding of double entry accounting. Demonstrated performance of accounting tasks (both processing and transactions and maintenance of accounting records)
- Demonstrated understanding of U.S GAAP and possess sufficient working knowledge of taxation matters including but not limited to individual taxation, corporate taxation and related tax structures, sales taxes and property & business taxes.
- Bachelor’s degree or equivalent, ideally in accounting or a related field
- Demonstrated ability to communicate (i.e., read, write, speak) with business level fluency in English
- Ability to travel to client or other firm office locations, if necessary
- Strong computer skills including proficiency in excel. Knowledge of at least one accounting software program, such as QuickBooks online
- Self-starter; proven ability to identify issues and recommend solutions. Ability to work well within a team as well as independently when required
- Occasional overtime work required throughout the year. Heavy overtime work required from January 1 to April 15, may be in excess of 40 hours per week
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