Engagement Manager overseeing SaaS implementations at Workday, ensuring alignment between teams and clients. Leading projects with a focus on change management and business value during client onboarding.
About the role
- Implementation Consultant responsible for onboarding and training clients on Simpro's software solutions. Managing full implementation process with hands-on support and guidance.
Responsibilities
- Work with new clients to understand their business requirements.
- Help the customer to customise and configure the product to meet their specific goals.
- Conduct on-site and remote consultancy sessions and training for end-users.
- Support users with their initial use of the product.
- Follow and adapt implementation plans.
- Conduct post-implementation support to ensure system confidence and customer satisfaction.
Requirements
- Full UK Driving Licence and own vehicle.
- A professional and consultative approach.
- Excellent training delivery skills, with an ability to tailor methods to suit different needs.
- Experience supporting end customers with Software or Web products.
- Understanding of business processes and workflows.
- The ability to prioritise, meet deadlines and deliver rapid outcomes.
- Confidence to adapt and learn new programs, and systems.
Benefits
- A generous annual leave entitlement plus a personal leave entitlement
- Private Health Insurance
- Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
- Life Insurance
- Company pension scheme, with an uncapped 5% employer contribution
- Generous Parental Leave Program
- Paid Volunteer Leave Days
- Public Holiday Exchange Scheme
- Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!
- Talent Referral Programme – get rewarded for referring a friend to join our team!
- Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
- Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
- A discounts and cash back scheme
- Casual dress and relaxed office environment
- Opportunities for career progression and development
- Diverse training & internal networking opportunities across all of our product lines
- Service recognition awards
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Intermediate level technician executing established technical service procedures for NCR Atleos. Supporting basic IT functions on client sites and resolving technical issues.
Content Implementation Specialist improving interactive web products for legal document creation at LawDepot. Collaborating within teams to enhance user engagement and quality of offerings.
Project Implementation Manager focusing on cloud - based software solutions for logistics optimization. Collaborating with customers to understand and visualize their requirements while defining and testing solutions.
Implementation Manager overseeing GxP customer rollouts in biotech at Benchling. Driving implementations and ensuring compliance for a growing portfolio of clients in regulated environments.
Implementation Consultant managing customer onboarding and relationships for Smartly's payroll solutions across New Zealand. Ensuring streamlined processes and high customer satisfaction in a hybrid work environment.
Associate Manager for Product Implementation at SpotOn, managing a team to support restaurant tech solutions. Overseeing deployment and client success for restaurant integrations and satisfaction.
RCM Implementation Consultant guiding healthcare clients through onboarding with AdvancedMD's Revenue Cycle Management solutions. Overseeing implementation and ensuring successful transitions for clients.
Senior Implementation Specialist advising clients on SaaS learning platform implementation. Ensuring successful onboarding, adoption and support through direct collaboration with clients and teams.
Senior Python Implementation Engineer at Neuron7.ai building and deploying backend solutions for AI - driven resolution platform. Collaborating with cross - functional teams to ensure high - quality deployments.