Implementation Consultant responsible for onboarding and training clients on Simpro's software solutions. Managing full implementation process with hands-on support and guidance.
Responsibilities
Work with new clients to understand their business requirements.
Help the customer to customise and configure the product to meet their specific goals.
Conduct on-site and remote consultancy sessions and training for end-users.
Support users with their initial use of the product.
Follow and adapt implementation plans.
Conduct post-implementation support to ensure system confidence and customer satisfaction.
Requirements
Full UK Driving Licence and own vehicle.
A professional and consultative approach.
Excellent training delivery skills, with an ability to tailor methods to suit different needs.
Experience supporting end customers with Software or Web products.
Understanding of business processes and workflows.
The ability to prioritise, meet deadlines and deliver rapid outcomes.
Confidence to adapt and learn new programs, and systems.
Benefits
A generous annual leave entitlement plus a personal leave entitlement
Private Health Insurance
Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
Life Insurance
Company pension scheme, with an uncapped 5% employer contribution
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!
Talent Referral Programme – get rewarded for referring a friend to join our team!
Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
A discounts and cash back scheme
Casual dress and relaxed office environment
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
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