Hybrid Technical Analyst, Quality Management – Lab Systems

at Simplify

• Job title: Technical Analyst, Quality Management – Lab Systems
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SDLC
• Location requirements: Hybrid, Lisbon, Portugal

About the role

• Technical Analyst supporting Organon's IT systems for Quality Management and Lab processes. Collaborating with teams and assisting in technology stack analysis and execution of IT strategy.

Responsibilities

• Support the QMS and Q&L Value Team in providing operational assistance and customer service for Organon Quality business partners.
• Assist in analyzing the QML technology stack to drive productivity benefits aligned with Value Team program processes.
• Collaborate with functional stakeholders to support the implementation of the QML IT strategy.
• Work alongside Quality business colleagues to help define and execute business strategies.
• Provide technical support for the current IT systems within the QML domain.
• Coordinate with software vendors for QML systems under supervision.
• Help develop and maintain the strategic roadmap for QML platforms and systems.
• Collaborate with IT teams to leverage IT services within the Quality domain.
• Assist in managing resources for Life Cycle and Value-driven projects.
• Ensure compliance with Organon’s SDLC standards and contribute to developing team competencies.
• Address business priorities from Quality business partners and assist in ongoing development of the QML roadmap and portfolio.
• Participate in building a cross-functional team to support Organon Quality business.
• Stay informed about industry trends and look for opportunities to leverage best practices within Quality systems.
• Focus on personal and team development, seeking opportunities for learning and growth.

Requirements

• Bachelor’s degree in Information Technology, Science, Business, or related field; relevant certifications are a plus.
• At least two years' experience in IT or technical support roles, with exposure to Quality Management and Lab Systems preferred.
• Basic understanding of Quality Management processes, including Customer Complaints, Deviations, Change Management, and Document Control.
• Ability to assist in developing IT solutions across business domains.
• Familiarity with regulatory and compliance frameworks, including Data Integrity and SDLC validation.
• Strong communication skills and ability to collaborate with team members and stakeholders.
• Basic proficiency in project management and resource coordination.
• Willingness to learn and develop influencing and negotiation skills.

Benefits

• Flexible Work Arrangements: Flex Time, Hybrid