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About the role
- IT Manager overseeing and evolving the technology environment at Simplesense, ensuring security and operational efficiency with a focus on user experience and compliance.
Responsibilities
- Serve as the Lead Technical Point of Contact for Simplesense operations, managing the full lifecycle of assets (provisioning through secure disposal) and resolving escalated Tier 1/2 issues.
- Administer and harden the enterprise SaaS ecosystem, enforcing strict Identity and Access Management (IAM) via SSO/SAML and ensuring alignment with NIST 800-171/CMMC access control guidelines.
- Support continuous security and operational audits to maintain readiness for compliance assessments, identifying vulnerabilities and mitigating risks in real time.
- Manage IT procurement and vendor relationships, monitoring external support performance against SLAs and ensuring all purchases comply with supply chain risk management (SCRM) policies.
- Lead end-user training and onboarding, ensuring employees are proficient with software and hardware while providing responsive technical support.
- Develop and execute business continuity strategies, including disaster recovery planning and rigorous data backup maintenance.
- Oversee secure network architecture and facility IT infrastructure, ensuring all physical cabling, server rooms, A/V equipment, and alarm systems meet operational security standards.
Requirements
- 7+ years of progressive experience in IT Operations, ideally within a Defense Industrial Base (DIB) or regulated environment.
- Proficiency in macOS/iOS lifecycle management using MDM tools (Jamf Pro preferred) to enforce security configurations at scale.
- Solid working knowledge of Google Workspace, including complex OU structures, DLP rules, and Context-Aware Access.
- Administrator level experience with Atlassian Suite (Jira/Confluence), specifically in managing permissions, workflows, and integrations for audit.
- Expertise in implementing enterprise backup/recovery procedures, systems performance monitoring, and network troubleshooting.
- Ability to implement, configure, and test new IT solutions before company wide deployment.
- Experience hardening SaaS environments, including configuring Single Sign-On (SSO/SAML), enforcing Multi-Factor Authentication (MFA), and conducting identity access management (IAM) audits.
- Must be a U.S. Citizen and able to obtain a DoD NIPR network account and Common Access Card (CAC)
- Must be able to obtain DoD 8570/8140 IAT Level II certification (e.g., CompTIA Security+ CE) within 6 months of hire
- Must have, or be able to obtain, a Secret Clearance.
Benefits
- Equity
- Medical, Life, Short-Term Disability, and AD&D insurance
- Medical travel coverage
- Dental coverage
- Vision coverage
- 401k matching
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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