Vessel Performance Manager at Hempel analyzing customer data and presenting recommendations. Collaborating globally to enhance vessel performance through digital solutions.
About the role
- Manager, Advanced Analytics overseeing end-to-end analytics for Walmart's Omni Services portfolio. Collaborating with product directors and business leaders to provide data-driven insights.
Responsibilities
- Own Analytics for a Business Area End-to-End
- Serve as the primary analytics partner for a specific Omni Services business line (e.g., protection plans, installation services, registries/lists)
- Partner with product managers and business leaders to translate business goals into measurable hypotheses and design analytics approaches to validate them
- Build and maintain understanding of customer behavior, conversion patterns, and product performance across web, app, and in-store channels
- Deliver insights that inform product roadmaps, feature prioritization, and business strategy
- Drive Omni-Level Insight Generation
- Contribute to cross-service analytics that identify patterns across business lines
- Scope and execute customer journey analyses that span multiple touchpoints, channels, and service offerings
- Collaborate with analytics partners across service areas to share insights and develop portfolio-level perspectives on customer behavior and service performance
- Build and Document Data Foundations
- Document data sources, pipelines, metric definitions, and business logic including data lineage, limitations, and relationships to other data sets
- Build reusable analytical frameworks and repeatable processes
- Create documentation that enables knowledge transfer and reduces dependency on individual expertise
- Optimize data pipelines and queries for performance and cost efficiency using BigQuery and other enterprise data tools
- Design and Analyze Experiments
- Design and execute A/B tests to quantify the impact of new features and product changes
- Apply statistical power analysis, hypothesis testing, and experimentation best practices
- Address multiple testing, confounding factors, and statistical complications in experimental design and analysis
- Translate experiment results into actionable recommendations for stakeholders
- Leverage Modern Analytics Tools and Techniques
- Integrate advanced analytics tools and techniques into workflows to improve efficiency
- Collaborate with team members on complex analytical problems
- Evaluate and adopt new analytics methods and share learnings across the team
- Create Visibility for Analytics Impact
- Contribute to recurring analytics updates for product and business leadership
- Communicate insights and analytics impact across the portfolio
- Present findings to decision-makers across multiple levels of the organization
Requirements
- Bachelor’s degree in Business, Statistics, Economics, Computer Science, Analytics, Mathematics, Information Technology, or related field AND 2 years’ experience in data analytics or related field OR 4 years’ experience in data analytics or related field
- 5+ years of experience writing production-quality SQL for analytics, including complex queries, joins, window functions, query optimization, and performance troubleshooting
- 3+ years of experience with large-scale data warehouses (BigQuery, Hive, Snowflake, or similar platforms)
- 3+ years of experience with instrumentation frameworks and event-level data collection systems
- Demonstrated experience designing and analyzing A/B tests and controlled experiments, including sample size calculations, statistical significance testing, and handling multiple comparisons
- 3+ years of experience with data visualization and reporting tools (Tableau, Looker, Power BI, or similar)
- Experience documenting data pipelines, metric definitions, and analytical methodologies in wiki or documentation platforms (Confluence, Notion, or similar)
- Strong stakeholder management and communication skills with demonstrated ability to present complex analyses to non-technical audiences and influence decision-making.
Benefits
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
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