Senior Technical Writer creating user-centric documentation for investment management solutions at SimCorp. Collaborating with agile teams to improve user assistance and documentation quality.
Responsibilities
Research, create, and maintain clear and easy-to-find user documentation in several formats at high quality and without supervision, according to our standards and guidelines, to ensure that users can work efficiently.
Join 4 or more agile teams in their ceremonies, such as stand-ups and sprint reviews, to ensure the efficiency and effectiveness of our agile user documentation processes.
Collaborate and communicate clearly and reliably with engineering, product management, and other stakeholders to gather technical information and ensure the documentation meets user needs.
Develop user guides, release notes, API documentation, system architecture documents, and other materials and content to support software deployment and usage.
Review and edit existing documentation to improve readability, accuracy, and consistency.
Maintain documentation to reflect new product and service features, updates, and best practices.
Comply with documentation standards and processes, ensuring consistency across all technical content.
Promote best practices in technical writing and ensure continuous skill development.
Stay up-to-date with industry trends, best practices, and tools in technical writing, applying new techniques to improve documentation processes and quality.
Requirements
At least 5 years of experience in technical communication about product and service platforms in a software development organisation
Proficient in speaking and writing in English
Practical experience with topic-based authoring in a structured authoring environment
It’s a plus if you have practical experience working In a financial environment
In an agile environment
In a DevOps or Continuous Delivery environment
With git
With MadCap Flare
Benefits
Global hybrid work policy - We ask you to work 2 days a week from the office. If you choose you can work remotely the other days. Of course you are welcome at the office if that is your preference.
Growth and innovation - Every 6th sprint is reserved for planning and innovation. So, with regular intervals you have a chance to explore and learn new skills or improve something that you believe will be beneficial to you, your team or the application.
Self-Direction - High degree of self-organization. Each team and developer have a high degree of freedom to plan, organize and design their work.
Inclusive and diverse company culture
Work-life balance – We believe that an equilibrium between professional responsibilities makes us all the best version of ourselves, both in private life and as colleagues in the workplace
Empowerment – We believe that all voices are valuable and must be heard. You will be involved in shaping our work processes
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