OTM Technical Analyst optimizing transportation processes at Johnson Controls. Analyzing requirements, configuring OTM, and collaborating with teams for system efficiency.
About the role
- Strategic Insights Analyst delivering predictive analytics support for field operations at Signet Jewelers. Collaborating with leadership, delivering actionable insights and strategic recommendations for business growth.
Responsibilities
- Collaborate and execute on the organization’s strategy and vision in partnership with field operations leadership and other related functions, like CX, Digital, Enterprise Analytics, and IT specific to agile-related enhancements and automation
- Working with Operations leadership, you will prioritize conducting exploratory analysis to identify pain points and innovation opportunities, and quantify the value of sales behaviors, among many other things, to further accelerate and mature the capabilities of the sales organization at all levels
- High attention to detail is required alongside a niche ability to provide complex and voluminous data in succinct, efficient, actionable, and user-friendly format
- In this role, our end users are our customers, and it is a responsibility to be an integral part of increasing efficiencies and consult with strategic suggestions to optimize and capitalize on opportunities
- Contribute to the creation of a best-in-class innovative insights program and strategy by partnering with their assigned field operations business segment within the organization to define and refine the strategic priorities to achieve our organizational goals and objectives
- Expertise leads to being able to provide consistent and actionable insights, allowing constituents to act swiftly and strategically.
- Plan and consult with field operations leadership to assist in isolating strategic areas of opportunity
- Support decisions with empirical evidence to provide forecasted potential and determine requirements leadership needs to deploy to their respective teams
- Partner directly with a field operations business segment to provide actionable insights & recommendations on the strategic opportunities in their scope
- Manage a specific field operations business segment’s portfolio, working closely with leadership of respective team(s) to prioritize their analytics/insight-need roadmaps in conjunction with priorities for senior leadership
- Building and owning a portfolio of actionable analytics for constituents and being comfortable working autonomously is key to success in this role, and also key to growth
Requirements
- Bachelor’s degree in Business, Analytics, Statistics, or similar field
- 3+ years of related experience
- 2+ years of predictive & prescriptive analytics experience including (but not limited to) data processing, modeling, governance, transformation, and migration; 2+ years’ experience in Alteryx or similar tools including automation
- Moderate-to-complex modeling, 1+ years in SAS, SQL and Python preferred
- Ability to understand and interpret databases and back-end data systems for optimal usage and application
- Advanced capabilities in Excel and Tableau as it relates to visualizing data
- Experience with dashboarding tools (ex. Tableau, PowerBI, Microstrategy, Domo or similar)
Benefits
- Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
- 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
- Generous Time Off – Recharge with a robust PTO package, plus company holidays.
- Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
- Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
- Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!
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