Senior Manager of Product Operations for CVS Media Exchange overseeing product lifecycle management. Driving systems and frameworks for strong decision - making and operational rigor in a hybrid working environment.
SI
Hybrid Junior Insurance Product Operations Analyst – Focus on Life, Loan Protection and Home Insurance
Posted last month
About the role
- Analista de Operações de Produtos de Seguros JR at Sicredi focusing on improving insurance products and processes. Working collaboratively to enhance customer experiences and product performance.
Responsibilities
- Handle requests related to insurance products through tickets (Workflow), ensuring prompt and high-quality service.
- Perform comprehensive business analyses, considering the product lifecycle end to end.
- Identify improvement opportunities and propose solutions aimed at evolving insurance products.
- Ensure business and product compliance with current legislation and internal regulations through appropriate analyses and referrals.
- Map impacts resulting from the implementation or modification of products, processes, or systems that support operations.
- Validate technical and communication materials, including manuals, guidance content, and announcements.
- Monitor product performance by analyzing indicators and proposing action plans to develop or address identified gaps.
Requirements
- Bachelor's degree completed in Actuarial Science, Law, Business Administration, Accounting, Economics, or related fields.
- Advanced knowledge of Excel and PowerPoint, with the ability to perform high-level analyses and presentations.
- Analytical skills and a critical mindset for data interpretation and decision-making.
- Technical knowledge of Life and Loan Protection insurance will be considered a differential.
- Good communication skills and the ability to work collaboratively on multidisciplinary projects.
Benefits
- Fixed 14th and 15th month salary payments.
- Profit-sharing (according to seniority).
- Health and dental plans with no co-payment.
- Wellness programs through Wellhub (formerly Gympass), including Nutrition, Psychology, Occupational Health, Massage, running groups, and local gym access.
- Meal and food allowances – flexible percentage allocation between meal and food cards, with no co-payment.
- Extended maternity and paternity leave.
- Childcare or nanny assistance for children up to 6 years and 11 months.
- Support for children with disabilities, with no age limit.
- Life insurance.
- Private pension plan up to 7% of salary.
- Training platform – Sicredi Aprende, offering various courses.
- 40-hour workweek – using a time bank system.
- Remote work allowance (except for positions requiring 100% on-site presence).
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