Analista de Operações de Produtos de Seguros JR at Sicredi focusing on improving insurance products and processes. Working collaboratively to enhance customer experiences and product performance.
Responsibilities
Handle requests related to insurance products through tickets (Workflow), ensuring prompt and high-quality service.
Perform comprehensive business analyses, considering the product lifecycle end to end.
Identify improvement opportunities and propose solutions aimed at evolving insurance products.
Ensure business and product compliance with current legislation and internal regulations through appropriate analyses and referrals.
Map impacts resulting from the implementation or modification of products, processes, or systems that support operations.
Validate technical and communication materials, including manuals, guidance content, and announcements.
Monitor product performance by analyzing indicators and proposing action plans to develop or address identified gaps.
Requirements
Bachelor's degree completed in Actuarial Science, Law, Business Administration, Accounting, Economics, or related fields.
Advanced knowledge of Excel and PowerPoint, with the ability to perform high-level analyses and presentations.
Analytical skills and a critical mindset for data interpretation and decision-making.
Technical knowledge of Life and Loan Protection insurance will be considered a differential.
Good communication skills and the ability to work collaboratively on multidisciplinary projects.
Benefits
Fixed 14th and 15th month salary payments.
Profit-sharing (according to seniority).
Health and dental plans with no co-payment.
Wellness programs through Wellhub (formerly Gympass), including Nutrition, Psychology, Occupational Health, Massage, running groups, and local gym access.
Meal and food allowances – flexible percentage allocation between meal and food cards, with no co-payment.
Extended maternity and paternity leave.
Childcare or nanny assistance for children up to 6 years and 11 months.
Support for children with disabilities, with no age limit.
Life insurance.
Private pension plan up to 7% of salary.
Training platform – Sicredi Aprende, offering various courses.
40-hour workweek – using a time bank system.
Remote work allowance (except for positions requiring 100% on-site presence).
Job title
Junior Insurance Product Operations Analyst – Focus on Life, Loan Protection and Home Insurance
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