Leads Sicredi's marketing data science team, developing predictive models and AI agents for marketing strategies. Requires strong experience in digital marketing, teamwork, and data integration.
Responsibilities
Lead and develop a team of data scientists, fostering collaboration, technical growth and work aligned with Marketing/CRM strategic priorities.
Build and prioritize the roadmap of initiatives (propensity, churn/retention, segmentation, recommendation, uplift, experimentation and GenAI for insights and productivity), balancing innovation, deadlines and priorities.
Ensure the quality and reliability of data, features, models and agents (best practices for validation, performance and business metrics, explainability when applicable and production monitoring).
Integrate models and agents into marketing platforms (CRM/CDP, automation, journey orchestration, paid media, messaging), in partnership with technology and MarTech teams.
Translate business problems into hypotheses/models and results into actionable decisions, communicating clearly to technical and non-technical audiences.
Measure impact (conversion, retention, incremental uplift, ROI/ROAS, CAC, coverage/accuracy), reporting learnings and next steps.
Oversee governance and lifecycle (versioning, re-training, deprecation), documentation and compliance with privacy/LGPD.
Promote structured experimentation (A/B and multivariate), an evidence-based culture and reproducibility.
Collaborate on data acquisition and qualification and on improvements to the analytics architecture/stack when necessary.
Requirements
Previous experience in Digital Marketing and/or CRM, applying data science to segmentation, propensity, recommendation, campaign optimization and impact measurement.
Proven people leadership experience (minimum 2 years): managing and developing teams, leadership routines and rituals, setting goals/OKRs, prioritization and feedback.
Experience across the full model lifecycle (ideation → data/feature store → modeling/validation → deploy/monitoring) and in integration with marketing platforms.
Solid fundamentals in statistics/ML (supervised and unsupervised models), experimental design and model and business metrics.
Proficiency in SQL and in at least one language for analysis/modeling (Python or R).
Ability to communicate with technical and non-technical audiences, turning analytical findings into business decisions.
Knowledge of privacy practices and LGPD applied to marketing and customer data.
Desired: Experience with MMM (Marketing Mix Modeling), attribution models (data-driven and algorithmic) and lookalike. Experience with generative AI agents applied to customer understanding and/or automation of analyses. Familiarity with MLOps (model versioning, re-training pipelines, drift monitoring) and good data engineering practices for analytics. Familiarity with MarTech stacks (CRM/CDP, automation, orchestration, media APIs) and experimentation tools.
Benefits
14th and 15th fixed salaries
Profit-sharing (according to seniority)
Health and dental plans with no co-payment
Wellness programs with Wellhub (formerly Gympass), nutrition, psychology, occupational health, massage, running group and local gym
Meal and food allowances – flexible % on VA/VR cards, no co-payment
Extended maternity and paternity leave
Childcare or nanny assistance for children up to 6 years and 11 months
Assistance for children with disabilities, no age limit
Life insurance
Private pension up to 8% of salary
Training platform – Sicredi Aprende, with a variety of courses
40-hour workweek – using a time-bank system
Remote work allowance (except for positions with 100% on-site presence)
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