Client Account Manager collaborating with marketing teams to execute design and production of materials for campaigns. Managing projects, ensuring quality delivery and client satisfaction from intake to invoice.
About the role
- Senior Account Manager focused on growing core partnerships for ShopBack Ads in Australia. Managing strategic Tier 1 brand partnerships across FMCG and Alcohol sectors.
Responsibilities
- Own and grow Tier 1 FMCG and Alcohol brand partnerships
- Operate against clear commercial sales targets and revenue goals
- Retain and expand revenue across existing partners year on year
- Build and lead joint business plans with clear annual and quarterly objectives
- Plan and execute large scale annual activations and always on strategies
- Work with clients to plan and execute awareness, recruitment, and targeted campaigns that enable them to grow on ShopBack
- Use deep performance data to inform strategy, optimisation, and future investment
- Translate complex data into clear insights and recommendations for senior stakeholders
- Act as a trusted advisor while maintaining a strong commercial mindset
- Identify and close upsell opportunities across media, activations, and new products
- Work closely with internal teams to deliver seamless execution and strong outcomes
- Raise the bar on client service standards across ShopBack Ads
Requirements
- 3 to 6 years experience in account management, client success, or media sales
- Proven experience working to commercial sales targets
- Experience managing Tier 1 brands, ideally within FMCG, Alcohol, or adjacent categories
- Strong commercial instincts with a track record of growing revenue and partnerships
- Deep understanding of performance data and how to use it to drive decisions
- Highly organised with strong planning and stakeholder management skills
- Confident engaging and influencing senior brand stakeholders
- Thrives in fast moving environments where products and processes evolve
- A self starter with a strong sense of ownership and accountability
- Curious, resilient, and motivated by growth
Benefits
- Annual leave
- Four weeks each year to work from anywhere in the world
- Weekly team lunch
- Annual wellness and travel budget
- Four ShopRest Days each year to take time out and recharge
- Annual IDP budget to invest in your growth and learning
- Insurance budget
- Flexible work setup with four days a week in the office
- Regular interstate travel and events to connect with the wider team and partners
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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