Implementation Director managing healthcare specialty pharmacy programs with hospital partners. Leading project implementations and ensuring operational success while traveling frequently to client locations.
Responsibilities
Serve as the “owner” and primary responsible party for ensuring the successful planning and execution across all aspects of complex specialty pharmacy implementation projects
Define approach to new partner site implementations, develop and drive associated project plans, and serve as primary leader for execution of assigned implementation work
Develop effective, collaborative working relationships with key stakeholders at partner health systems
Own the design and execution of site-based staffing plans
Manage the process of reviewing existing workflows related to specialty pharmacy program operations
Collaborate with Shields IT team to implement IT and data analytics infrastructure for newly established health system partnerships
Effectively partner with internal Shields teams to ensure that all departments / functional areas involved in an implementation meet deadlines
Demonstrate a willingness and ability to think openly and critically about how to achieve success in new site implementations
Autonomously develop high-quality, client-ready materials to help facilitate meetings with new partners
Provide internal and external project status reporting
Requirements
Bachelor's Degree or equivalent work experience
Private Equity and consulting experience; preferably in a healthcare sector
5-7 years of experience managing complex projects in healthcare provider organizations
Strong experience and knowledge related to navigating and executing project-based work in healthcare delivery environment
Basic subject matter knowledge spanning finance, operations, information technology, HR, training, and marketing
Experience managing client relationship including building initial rapport with new clients
Ability to facilitate meetings in-person and over the phone with an ability to drive discussions towards decisions, actions, and accountability
Strong relationship building skills
Strong problem-solving skills and resourcefulness
Ability to negotiate and reach compromise, especially in multi-party situations
Excellent skills with Microsoft Project, Word, Excel, and PowerPoint
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