Hybrid Prevention Case Manager

at Shelter House, Inc

• Job title: Prevention Case Manager
• Job type: Full Time
• Experience level: Junior
• Salary: $52,000 - $56,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Fairfax, United States

About the role

• Prevention Case Manager supporting survivors of domestic violence and those at risk of homelessness. Assessing needs, connecting to services, and advocating for client safety and housing stability.

Responsibilities

• The Prevention Case Manager supports survivors in the community experiencing domestic and sexual violence, stalking, and/or human trafficking who are at imminent risk of homelessness.
• This position is responsible for providing time-limited direct services to clients by assessing client needs, connecting clients to appropriate services, and advocating to ensure the provision of comprehensive services which support survivors in increasing safety and achieving housing stability.
• The Prevention Case Manager utilizes their knowledge of community resources to provide families with connection to legal services, case coordination, and other supportive services in the community as needed.
• Case management services are provided in a client-centered manner driven by the victim’s needs and goals and respecting client self-determination.
• Perform in-depth assessments of clients’ physical, mental health and social needs, life skills competency, employability, housing history and barriers, educational needs, financial management skills, strengths and needs, and other necessary areas, in conjunction with the client, to develop and achieve housing goals.
• Administer flexible financial assistance to support client goals related to safety and stability.
• Provide mobile advocacy services by meeting with assigned clients regularly in a safe location in the community.
• Provide crisis intervention and developing individualized safety plans as needed; assisting victims of violence in filing for protective orders and completing affidavits; and accompanying clients to court proceedings and various appointments (i.e. attorney meetings, protective order hearings, custody hearings, and housing interviews).
• Provide housing search assistance to clients by identifying housing leads, assisting clients to apply for units, and accompanying clients on housing tours.
• Establish relationships with local landlords to negotiate lease terms and advocate on behalf of clients.
• Collaborate with clients to develop monthly budgets; providing money management education and connections to financial literacy programs as needed.
• Document all contacts with clients in client file and VADATA as required; maintaining complete client records in accordance with agency and best practice standards.
• Provide domestic violence psychoeducation to clients utilizing tools such as The Power and Control Wheel and the Cycle of Violence.
• Empower clients and their household members as they work toward their individual goals; completing ongoing reviews of client service plans.
• Work with the Senior Case Manager to ensure that services are implemented in accordance with agency philosophy, best practices, and all applicable federal, state and local regulations.
• Collaborate with community providers and allied professionals to ensure the delivery of comprehensive wrap-around services.
• Participate in staff meetings and training as directed by supervisor.
• Function as a contributing member of a multidisciplinary team with Shelter House Inc. employees, deployed staff, and involved agencies.
• Proficiently utilize Microsoft products as a part of day-to-day work requirements.
• Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment.
• Perform other duties deemed necessary to support the program and agency.

Requirements

• A bachelor’s degree in social work/human services/ related field or commensurate experience
• 1+ years of human services or direct services experience
• Strong written and oral communication skills
• Ability to prioritize competing priorities and make sound judgements
• Ability to complete tasks while navigating frequent interruptions
• Ability to deliver creative, resourceful solutions to unique challenges
• Strong organizational and time management skills
• Valid Driver’s License and reliable transportation/ 10-15% local travel for appointments
• Ability to Drive a minivan
• Flexibility to work outside of normal business hours when needed
• Experience with providing services to victims of domestic violence, mental health issues, and substance abuse (Preferred)
• Foreign Language fluency in a language other than English (ex. Spanish, Farsi, Arabic or Amharic) (Preferred)
• Annual TB Test is required (Physical Requirements)
• Ability to sit or stand for long periods (Physical Requirements)
• Ability to lift items weighing 10-20 pounds (Physical Requirements)

Benefits

• Medical, Dental & Vision Insurance
• 401K contributions with a 4% employer match
• 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
• Two Semi-Annual Team Building Events