Client Manager managing a book of business for welfare benefit plans at Marsh McLennan Agency. Role involves consulting and ensuring clients' goals are met with a review structure.
About the role
- Client Manager role focused on client engagement and satisfaction at NTT DATA. Building relationships and driving expansion while leveraging strategic planning and technical excellence.
Responsibilities
- Your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas.
- You'll manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences.
- Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention.
- You will analyze the client's situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets.
- Acting as the first point of contact, you'll address client issues and ensure consistent client satisfaction.
Requirements
- Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements.
- Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth.
- Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends.
- Ability to identify and advance opportunities at assigned clients and prospects.
- Extensive experience in global partner management and sales environments, with a focus on business development.
- Proficiency in using Salesforce.com or other CrM platforms.
- Capability to drive alignment to a common vision across multiple stakeholders.
- A collaborative mindset and the ability to adapt communication styles for diverse audiences.
- Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals.
- A bachelor's degree or equivalent in business or a sales-related field.
Benefits
- Hybrid Working
- Equal Opportunity Employer
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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