Account Manager ensuring client satisfaction and sales growth for global corporate clients at BCD Travel. Engaging with various departments to analyze risks and develop business strategies.
About the role
- Programme Manager developing engagement programmes for alumni at SEO London. Focus on building and sustaining relationships, and managing the 'Connect' platform.
Responsibilities
- Design and deliver an engagement programme that develops and sustains meaningful relationships with our alumni community.
- Create new and innovative ways to build relationships and engage alumni.
- Stewardship of 'Connect', a dedicated platform for alumni.
- Curate content and enhance platform functionality for alumni.
- Develop a suite of high-value materials supporting lifelong learning for alumni.
- Build and maintain a comprehensive volunteering database and communication strategies for alumni volunteers.
- Actively contribute to editorial meetings and alumni communications planning.
- Support monthly alumni and Connect events.
Requirements
- Proven experience in programme management, community engagement, alumni relations, talent development, or a related field.
- Exceptional communication and interpersonal skills.
- Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
- Experience working with CRM systems and managing data with accuracy and attention to detail.
- Creative thinker with experience developing engagement strategies and content.
- Passion for social mobility, diversity, and helping talent reach its full potential.
- Familiarity with volunteering programme design or stakeholder stewardship (desirable).
- Experience in higher education, graduate recruitment, or charitable/community engagement settings (desirable).
Benefits
- Annual Leave: 28 days + Bank Holidays.
- Enhanced Family Friendly Policy.
- Flexible working (2 days in the office).
- Employee Assistance Programme
- And more…
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