Commercial Account Executive role at Semrush focusing on sales and customer relationships in LATAM region. Engage decision-makers and expand customer base to drive growth.
Responsibilities
Successfully build relationships with customers, discussing business strategies and areas of difficulty and educating them on specific products and services that would provide value and support their goals
Focus on the expansion of our current client base
Increase new sales potential by performing outbound sales activities including phone calls, emails, and campaigns, and scheduling and facilitating demonstrations
Drive bottom line by qualifying inbound inquiries and appropriately advancing them through the sales process for an increased conversion opportunity
Maintain strong rapport with existing customers, understanding their business needs and providing additional Semrush Solutions to optimize growth
Connect daily to provide product support, answer questions, and provide resources to ensure success and achieve goals
Meet or exceed key sales activity metrics and revenue quota in areas such as calls, emails, qualified opportunities, and secured demonstrations to support sales volume and facilitate client acquisition and retention
Collaborate with the Sales Team to strategically identify new ways to improve and optimize sales activity, outbound lead sourcing techniques and identify the benefits of our services for our customers
Maintain an expert level of product knowledge to support current and potential customer questions and provide a better understanding of the tools to overcome hesitations and offer clarity to Semrush solutions
Communicate with Sales, Customer Success, Marketing, and the Management Teams to provide feedback, share and offer ideas on best practices, successes, and solutions
Ensure data accuracy of customer information maintained in the CRM system to improve reporting and analytics
Requirements
Fluent in Spanish and English
Bachelor's Degree or equivalent in a related field
Three or more years of experience in sales
Excellent communication and interpersonal skills with the ability to articulate and present verbally and in writing
Technically savvy and adaptable in a constantly changing environment
Knowledge of the internet and social media
Knowledge of Excel/Word/Google Docs/Gmail/Salesforce or CRM
Presentation skills within a virtual environment
Benefits
Unlimited PTO
Low cost medical, dental, and vision plans
Life insurance
Accidental death and dismemberment (AD&D) insurance
Dependent Care Savings Accounts and Flexible Spending Accounts
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