Senior Project Manager leading complex Salesforce projects from planning to go - live for digital transformation. Responsible for coordination, analysis, and customer engagement throughout the project lifecycle.
About the role
- Junior Sales Consultant at Sem Parar handling customer interactions via WhatsApp and phone. Managing client communications, support, and sales in a hybrid working environment.
Responsibilities
- Customer service via WhatsApp, operating in a multi-screen environment
- Making outbound and inbound calls to offer, negotiate, and provide support for products in the portfolio
- Reading, analyzing, completing, and submitting spreadsheets to monitor and track information
- Managing emails, including receiving, handling, and responding to customers
- Providing customer support for questions, requests, and issue resolution
- Monitoring the customer journey, ensuring quality in service and after-sales support.
Requirements
- High school diploma or currently enrolled in higher education
- Experience in telephone sales
- Intermediate knowledge of Microsoft Office (especially Excel)
- Reliable internet connection
- Good verbal and written communication skills.
Benefits
- Transportation voucher or office parking
- Meal allowance or food voucher — choose one of the two options
- Health insurance
- Dental insurance
- Telemedicine — available 24/7
- Wellhub (formerly Gympass)
- Home-office allowance
- Profit-sharing (PLR) according to current company policy
- Birthday day off — time off on your birthday and on the company anniversary
- Sem Parar toll tag — provided at no cost
- Life insurance
- Parental leave — paid leave for mothers, fathers, or guardians to welcome a child by birth or adoption
- Educational support — up to 25% discount on postgraduate or MBA programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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