Hybrid Field Service Technician

at Sécheron SA

• Job title: Field Service Technician
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Pittsburgh, United States

About the role

• Field Service Technician repairing and testing electromechanical components at Sécheron. Engage with client requirements in electrical safety solutions and travel to customer sites in the USA or Canada.

Responsibilities

• Repair and overhaul of electromechanical components according to internal instructions.
• Mechanical and electrical testing of these components.
• Incoming inspection/analysis of defective/worn components.
• Create service and routine test reports in English.
• Organize spare part deliveries and manage our stock of spare parts.
• Coordination with our customer support engineering and sales teams.
• Visit the customer sites in the USA or Canada when required.
• Organization (calibration) of our measuring equipment according to internal quality standards.
• Practical and theoretical training of our customers.

Requirements

• Minimum 3 years of experience as a repair technician with mechanical and/or electrical knowledge
• Good computer skills in the use of MS Office
• Knowledge of railway technology is an advantage
• Ability to work in a team
• Willingness to learn
• Availability to travel around 20-30% of the time.
• Ability to work independently and on one's own responsibility
• Interest and ability to understand DC & AC power systems and corresponding product needs.
• Driving license
• Excellent English
• Any other languages are a plus.
• **Personality:**
• High integrity and trustworthiness, open and transparent.
• Ability to deal with high workload, unforeseen tasks and manage priorities.
• Outstanding ability to think creatively with strong customer and service orientation.
• Precise and reliable to deliver quality.

Benefits

• We foster flat hierarchies and direct communication, enabling quick decisions and strong collaboration across all levels. You’ll be trusted with real responsibility and encouraged to take initiative, with plenty of opportunities to grow both personally and professionally. You'll find:
• International stable and growing group with strong foundations.
• Company which is in all markets among the top 3 market players.
• Top notch innovative and resilient products.
• Technically challenging.