Technical Writer collaborating with engineers and SMEs to document technical processes for federal clients. Supporting mission - critical documentation with a focus on cybersecurity and IT.
About the role
- Technical writer responsible for documenting complex technology at Seccl, an embedded investment platform. Collaborating with various teams to ensure clear and accessible technical guidance.
Responsibilities
- Creating and maintaining user guides, API documentation, release notes and implementation materials - ensuring everything is technically accurate, structured and easy to follow.
- Owning the ongoing improvement of our documentation, proactively updating content as the platform evolves.
- Championing clarity and consistency across all product content, applying and helping to evolve Seccl’s tone, style and documentation standards.
- Supporting developer experience by making our platform intuitive to understand and straightforward to integrate with.
- Partnering with Product and Engineering teams to translate complex technical changes into accessible, user-focused documentation.
- Collaborating with Product Marketing to align release communications and user-facing content, ensuring technical accuracy and messaging consistency.
- Managing documentation systems and version control, keeping content well organised, searchable and up to date.
Requirements
- You’re an exceptional writer who can simplify complex technical concepts without losing accuracy or nuance.
- You’ve created and maintained documentation for technical or SaaS products - ideally in fintech or developer-focused environments.
- You understand APIs, developer tooling and technical specifications, and can confidently translate them into clear, usable guidance.
- You have a sharp eye for detail and care deeply about clarity, consistency and quality.
- You’re comfortable using documentation platforms, version control systems or static site generators.
- You thrive working cross-functionally with engineers, product managers and marketers, and know how to ask the right questions to get the detail you need.
- You’re curious, methodical and precise - combining technical understanding with a genuine passion for clear communication.
- You’re motivated by making technology more accessible and want to help shape how clients and partners experience Seccl’s platform.
Benefits
- 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave
- Two volunteering days per year
- Option to work abroad for up to six weeks a year
- Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget
- Length of service award – one month paid sabbatical at eight years
- 6% employer pension contribution, and life assurance
- Private medical insurance with AXA Health
- Enhanced Parental leave
- MacBook and up to £500 home office set up budget
- £750 per person learning budget
- Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace
- Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy
- Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts
- Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing
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