Hybrid Senior Product Manager – Airline Experience

at SearchLabs

• Job title: Senior Product Manager – Airline Experience
• Job type: Full Time
• Experience level: Senior
• Salary: CA$165,000 - CA$185,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Switching
• Location requirements: Hybrid, Toronto, Canada

About the role

• Managing product vision and execution for a cutting-edge SaaS company with a focus on travel industry. Overseeing two Product Owners and collaborating across teams to innovate.

Responsibilities

• Help define the vision for our product and create a roadmap in line with business goals.
• Translate the vision and strategy for the products into tasks for development.
• Understand the architecture of our product and how it interacts with other products and parts of the business.
• Lead and work very closely with our Product Owner and Product Analysts and oversee the execution of our vision for this product.
• Own the end to end development of the product.
• Contribute to the planning, execution and review of each sprint.
• Manage and prioritize the backlog for the team.
• Be responsible for the P&L of the product with a focus on unit economics and efficiency.
• Keep internal technical teams accountable for quality output and product delivery.
• Work towards defining and tracking key KPIs to monitor the impact of delivered features.
• Lead R&D initiatives, including A/B testing, to enhance the product and work closely with our ML and Data Science teams.
• Work closely with internal and external stakeholders to understand and anticipate client and user needs.
• Review existing processes and flows to identify new opportunities and areas that need enhancements, including the development process.
• Complete regular market analysis, always having an eye on the competitive landscape.
• Collect and analyze information, solve complex problems rationally, and make decisions on time for enhanced productivity.
• Interview, onboard, and manage direct reports.
• Provide guidance and be an example to others in the organization.

Requirements

• 5+ years of well-rounded travel industry experience (NDC – New Distribution Capability, GDS – Global Distribution System and/or OTA – Online Travel Agency) with experience in flights.
• Strategic thinker with critical decision making skills
• Strong experience in data-backed decision making/statistics/market research
• Output and delivery driven; experience working under pressure in a fast-paced role with significant context switching
• Highly influential, proactive leader with a strong business acumen
• Strong technical skills and extensive experience working with APIs
• Exceptional organizational and project management skills
• Exceptional communication and negotiation skills
• Entrepreneurial at heart with a focus on culture building
• Passion for problem solving and root cause analysis
• Team player demonstrating awesome leadership skills and desire to help develop employees
• Outstanding research skills
• Ability to find the balance between user needs and business goals while questioning and validating assumptions along the way.

Benefits

• Avantages sociaux et avantages complémentaires