Clinical Services Manager responsible for supervising operations and patient care in a medical clinic. Ensures quality assurance and operational efficiency within the clinic unit.
Responsibilities
Responsible for supervising and coordinating daily operations of the designated clinic/unit, including patient care and clinic/unit business processes
Demonstrates effective analytical abilities to identify clinic/unit needs that require intervention and/or revision
Serves as a liaison with Director and Administration, exchanging information and identifying problems or needs related to clinical activity
Maintains awareness of clinic/unit status and potential problems by functioning as a working supervisor
Supervises and implements Quality Assurance studies, provides reports to appropriate personnel, analyzes and identifies critical factors of patient care to facilitate enhancement of the quality of patient care offered
Demonstrates cost-conscious awareness by comparing/analyzing clinic/unit expenditures monthly against general ledger and effectively utilizing staff, space, and supplies within budgetary restraints
Plans measurable clinic/unit-related goals and objectives as guidelines for performance
Conducts annual needs assessment with staff
Participates in formal development of maintenance, capital equipment and staff budgets
Develops, interprets, and implements policies, guidelines, protocol, job descriptions, and performance appraisals annually
Coordinates scheduling of leave time
Submits documented plan for any physical plant renovation or repair as necessary
Participates on ad hoc committees, as required, to develop plans related to clinic/unit issues
Maintains a current awareness of the abilities and limitations of each staff member
Demonstrates good managerial judgment in assigning duties appropriate to each individual
Demonstrates effective time management and delegation skills to accomplish clinic/unit activity within work schedule restraints
Implements good managerial judgment by conducting all aspects of supervision in a fair, consistent, objective, and professional manner
Maintains adequate staffing pattern, adjusting assignments and coordination with other Managers as necessary
Initiates purchase of new equipment and supplies
Participates in daily clinic/unit activity to coordinate clinic/unit functions and facilitate problem solving
Prepares statistical/narrative reports as requested
Produces biweekly payroll and maintains documentation of employee time benefits used
Monitors and documents tardiness and absenteeism
Interviews, hires, and orients new employees; documents orientation of each new employee, coordinating with personnel and adhering to UAMS policy
Provides continuing education opportunities for employees within budgetary constraints, ensuring that appropriate employees are cross-trained
Uses both formal and informal evaluation processes to reward or modify employee behavior.
Perform other duties assigned.
Requirements
Bachelor of Science in Nursing (BSN) degree
Five (5)+ years of experience in the field of Nursing, with at least three (3) years of experience in a supervisory capacity.
Valid Registered Nurse license
Master of Science in Nursing (MSN) degree (preferred)
National Certification (preferred)
Benefits
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
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