About the role

  • Clinical Services Manager responsible for supervising operations and patient care in a medical clinic. Ensures quality assurance and operational efficiency within the clinic unit.

Responsibilities

  • Responsible for supervising and coordinating daily operations of the designated clinic/unit, including patient care and clinic/unit business processes
  • Demonstrates effective analytical abilities to identify clinic/unit needs that require intervention and/or revision
  • Serves as a liaison with Director and Administration, exchanging information and identifying problems or needs related to clinical activity
  • Maintains awareness of clinic/unit status and potential problems by functioning as a working supervisor
  • Supervises and implements Quality Assurance studies, provides reports to appropriate personnel, analyzes and identifies critical factors of patient care to facilitate enhancement of the quality of patient care offered
  • Demonstrates cost-conscious awareness by comparing/analyzing clinic/unit expenditures monthly against general ledger and effectively utilizing staff, space, and supplies within budgetary restraints
  • Plans measurable clinic/unit-related goals and objectives as guidelines for performance
  • Conducts annual needs assessment with staff
  • Participates in formal development of maintenance, capital equipment and staff budgets
  • Develops, interprets, and implements policies, guidelines, protocol, job descriptions, and performance appraisals annually
  • Coordinates scheduling of leave time
  • Submits documented plan for any physical plant renovation or repair as necessary
  • Participates on ad hoc committees, as required, to develop plans related to clinic/unit issues
  • Maintains a current awareness of the abilities and limitations of each staff member
  • Demonstrates good managerial judgment in assigning duties appropriate to each individual
  • Demonstrates effective time management and delegation skills to accomplish clinic/unit activity within work schedule restraints
  • Implements good managerial judgment by conducting all aspects of supervision in a fair, consistent, objective, and professional manner
  • Maintains adequate staffing pattern, adjusting assignments and coordination with other Managers as necessary
  • Initiates purchase of new equipment and supplies
  • Participates in daily clinic/unit activity to coordinate clinic/unit functions and facilitate problem solving
  • Prepares statistical/narrative reports as requested
  • Produces biweekly payroll and maintains documentation of employee time benefits used
  • Monitors and documents tardiness and absenteeism
  • Interviews, hires, and orients new employees; documents orientation of each new employee, coordinating with personnel and adhering to UAMS policy
  • Provides continuing education opportunities for employees within budgetary constraints, ensuring that appropriate employees are cross-trained
  • Uses both formal and informal evaluation processes to reward or modify employee behavior.
  • Perform other duties assigned.

Requirements

  • Bachelor of Science in Nursing (BSN) degree
  • Five (5)+ years of experience in the field of Nursing, with at least three (3) years of experience in a supervisory capacity.
  • Valid Registered Nurse license
  • Master of Science in Nursing (MSN) degree (preferred)
  • National Certification (preferred)

Benefits

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Job title

Clinical Services Manager – Cancer Clinics

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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