Hybrid Brand and Customer Manager – Oncology

at MSD

• Job title: Brand and Customer Manager – Oncology
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Riga, Lithuania

About the role

• Brand & Customer Manager leading brand growth initiatives for oncology products. Collaborating with stakeholders in Lithuania, Latvia, and Estonia while ensuring launch excellence and business optimization.

Responsibilities

• Identify and capitalize on brand growth opportunities within the Baltic oncology market.
• Develop and execute comprehensive marketing strategies and media plans consistent with global and local directives.
• Prepare and ensure launch readiness for new oncology products in assigned countries.
• Drive and optimize existing oncology business performance.
• Engage with top-tier customers, including healthcare professionals and payers, to improve patient health outcomes.
• Collaborate cross-functionally with internal teams to deliver value to patients, payers, and physicians.
• Manage brand budgets, sales forecasts, and financial planning to support business objectives.
• Utilize omnichannel marketing approaches to maximize brand reach and impact.
• Lead projects and initiatives within a matrix organizational structure, influencing without direct authority.
• Represent company at industry events and conferences as needed.

Requirements

• Bachelor’s or Master’s degree in Life Sciences preferred; additional business education is a strong advantage.
• Minimum 5 years of experience in the pharmaceutical industry, preferably within oncology.
• Proven ability to manage key external stakeholders and influence cross-functional teams.
• Strong leadership, problem-solving, project management, and communication skills.
• Effective team player with the ability to listen and integrate diverse perspectives.
• Solid knowledge of financial management including brand budgeting and sales forecasting.
• Business acumen with awareness of industry policies, trends, and technologies.
• Skilled in prioritizing objectives and making resource allocation decisions.
• Experience in omnichannel marketing strategies and execution.
• Operational excellence with a track record of timely project delivery.
• Proficient in MS Office and AI tools.
• Fluent in English and either Lithuanian or Latvian.
• Deep understanding of Baltic cultures and healthcare systems.

Benefits

• Opportunity to work with a leading global pharmaceutical company in a critical therapeutic area.
• Collaborative and innovative work environment.
• Hybrid working model with flexibility.
• Competitive salary and benefits package.
• Professional development and career growth opportunities.
• Meaningful work impacting patient lives across the Baltic region.