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About the role
- Reductions Manager providing strategic leadership and accountability for reduction initiatives in a digital health scale-up. Collaborates with teams to ensure compliant and financially sustainable processes.
Responsibilities
- Provides strategic leadership and high-level accountability for organizational reduction initiatives.
- owns the end-to-end performance of the reductions department, including productivity reviews and high-level metric ownership.
- Coaches and develops a multi-tiered team (Levels 1, 2, and 3), ensuring a clear path for internal progression and excellence.
- Manages headcount alignment and organizational design to ensure the team is staffed to meet growth demands.
- Serves as the primary leadership escalation point for BPO partners, ensuring global alignment with standards.
- Partners with Product teams to influence roadmap decisions, Envoy delivery, and technical innovations that automate or simplify the reduction process.
- Designs and delivers continued education programs to keep the team ahead of industry changes and compliance requirements.
Requirements
- Experience leading teams and cross-functional initiatives within revenue cycle management or patient accounts.
- Proven track record of successfully managing quality or reduction initiatives in a fast-paced environment.
- Skilled at using reporting to identify trends, forecast needs, and drive executive-level decision-making.
- Ability to navigate difficult conversations, lead BPO escalations, and present clear strategic plans to senior leadership.
- Not satisfied with "the way it's always been done" and actively look for technical or procedural ways to improve the business.
- Active certification in Medical Billing (CPB, CPC, or CMRS) required
Benefits
- Salary range of $70,000 - $80,000
- 401k
- Healthcare, Vision, and Dental
- All the equipment needed for you to do your role effectively
- Flexible working (3 days in office, 2 remote)
- Personal Development budgets
- 18 days PTO plus public holidays
- 10 paid sick days
- Inclusive policies designed by our team, for our team
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