Strategic Accounts Manager supporting sales in major Acute Care accounts for Medline's Skin Health division. Responsible for account management, customer support, and revenue generation with extensive travel requirements.
About the role
- Senior Integrations Manager leading client onboarding for Sardine’s fraud and compliance products. Managing integrations and ensuring successful deployment in a fast-paced environment.
Responsibilities
- Lead implementation and integration efforts for fraud and compliance products
- Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success
- Own APIs, SDK documentation, integration guides, and overall support documents
- Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities
- Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables
- Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology
- Provide product feedback to internal stakeholders as the eyes and ears on the ground
Requirements
- 10+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external
- 5+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)
- Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
- Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion
- Advanced experience with SQL querying and JSON payload analysis
- Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)
Benefits
- Generous compensation in cash and equity
- Early exercise for all options, including pre-vested
- Work from anywhere: Remote-first Culture
- Flexible paid time off and Year-end break
- Health insurance, dental, and vision coverage for employees and dependents - *US and Canada specific*
- 4% matching in 401k / RRSP - *US and Canada specific*
- MacBook Pro delivered to your door
- One-time stipend to set up a home office — desk, chair, screen, etc.
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual Learning stipend
Job title
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Degree requirement
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