Hybrid Support Technician – Architectural

at SAOTA

• Job title: Support Technician – Architectural
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cape Town, South Africa

About the role

• Support Technician for Architectural Research Team at SAOTA, preparing drawings, imagery, and documentation. Contributing to office-wide templates, manuals, libraries, and digital resources.

Responsibilities

• The Support Technician supports the Research Team by preparing drawings, imagery, documentation, and digital assets for internal office use.
• Assist Architectural Researchers with internal office portfolios (EXCO/Executive Committee units).
• Contribute to the development of office-wide templates, manuals, libraries, and digital resources that support architectural studios.
• Produce building presentation templates, design guideline workbooks, and digital diagrams (including hand sketches where required).
• Assist with basic internal web page design for office resources.
• Maintain clear, ongoing communication with the Architectural Researchers.
• Provide graphic support for the internal SharePoint online library.
• Create and manage visual content for internal documentation and resources.
• Complete drawing work required for internal, in-house use.
• Prepare accurate documentation aligned with office standards and templates.
• Assist Architectural Researchers and the BIM team in documenting product samples.
• Create and maintain digital material assets for Revit, Lumion and Twinmotion.
• Tag and digitally cross-reference architectural elements, styles, and materials within the project library.
• Support the Library Administrator with cataloguing materials and products as required.

Requirements

• Architectural Degree or Architectural Technology Diploma
• Minimum of 2 years’ relevant experience (essential)
• Strong Revit skills
• Adobe Suite qualification and experience essential (Photoshop & InDesign)
• Advanced MS Office skills (Excel, Word, PowerPoint)
• Lumion and Twinmotion skills advantageous
• Fluent in spoken and written English with impeccable, concise communication skills.
• All employees are required to have a minimum uncapped 20Mbps (up/down) internet connectivity line.

Benefits

• SAOTA is seeking a highly organised and technically skilled Support Technician to join our Resource Centre and support the Architectural Research Team.
• Health insurance.
• Professional development opportunities.
• Equipment allowances.