Knowledge Manager ensuring centralized access to CF L&D assets and managing content lifecycle. Collaborating for content optimization and monitoring catalog usage for improvements.
Responsibilities
Build, maintain, and evolve a centralized digital catalog of CF L&D training materials to ensure global accessibility and standardization
Tag, organize, and archive training content with consistent metadata for ease of search, navigation, and use
Partner with global and MCO CF L&D teams to upload new content, update existing materials, and retire outdated assets
Ensure lifecycle management of learning assets, including version control, relevancy checks, and usage tracking
Collaborate with digital platform owners (e.g., LMS, intranet) to optimize learner experience and content delivery
Monitor catalog usage and make recommendations for improvement in structure and discoverability
Requirements
Minimum 3 years of experience in Learning & Development
Ability to manage large volumes of training content in a structured, searchable, and user-friendly format
Attention to detail: strong organizational skills and precision in tagging, labelling, and version tracking of assets
Digital platform proficiency
Collaboration & communication skills
Process & lifecycle thinking
Bachelor’s degree
Fluent English communication and writing skills
Benefits
Flexible working policies, including up to 50% remote work
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