Training Coordinator at FMI’s Training Institute managing program logistics and client communications for tailored Training programs. Requires strong project coordination skills and a client-focused approach.
Responsibilities
Provide internal project coordination support across multiple concurrent programs and sessions, including maintaining project workstreams, tracking milestones, and managing file organization and archiving.
Monitor participant and program updates, assess impact to materials and assessments, and implement necessary adjustments to ensure accuracy and alignment.
Monitor relevant client communications and coordinate shipment notifications as needed.
Manage assessment administration across multiple programs, including launching assessments, communicating with participants, sending reminders, resolving technical issues, tracking completion, and distributing reports.
Manage ordering, production, shipment, and tracking of participant and program deliverables, including activities and materials.
Maintain and track inventory of materials and activity supplies.
Coordinate and schedule virtual one-on-one debrief sessions between coaches and participants, including Zoom logistics and calendar invitations.
Complete invoicing, payment processing, and subcontractor expense audits in partnership with accounting.
Execute post-event follow-up, including distributing evaluation surveys, compiling reports, and sharing results with the team.
Proof work plan documents, workbooks and presentations for spelling, grammar (according to AP Style rules) and formatting (according to current FMI corporate marketing guidelines) with client-ready results.
Requirements
Associate’s degree in business, marketing, education, training, or a related field; or an equivalent combination of education and experience
3+ years of experience in event planning, project coordination, program operations, or administrative support
Experience supporting training programs, conferences, or corporate learning initiatives preferred
Excellent verbal, written, and listening communication skills
Strong interpersonal and customer service skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Exceptional attention to detail and commitment to accuracy
Strong organizational, time management, and project coordination skills
Ability to work effectively both independently and collaboratively with minimal supervision
Demonstrated judgment, problem-solving skills, and adaptability
Strong document proofreading skills, including spelling, grammar, and formatting
Proficiency in Microsoft Office (PowerPoint, Excel, and Word)
Experience with Microsoft Teams, Adobe Acrobat/PDF, and Salesforce is a plus
Ability to remain seated for extended periods while working at a computer
Ability to lift and move program materials weighing up to 50 lbs
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