Claims Manager leading inwards reinsurance claims at Santam in Cape Town. Responsible for managing claims from notification to settlement while ensuring compliance with policies.
Responsibilities
Responsible for the end-to-end process of claims received from cedents.
Ensure claims are handled efficiently, accurately and in compliance with company policies and regulatory requirements.
Review, assess, and validate reinsurance claims for accuracy and completeness.
Conduct thorough investigations into complex or disputed claims, collaborating with internal teams and external parties.
Manage claims from notification to final settlement, ensuring accurate outstanding claims reserving and timely payments.
Maintain accurate and up-to-date claims records.
Requirements
Ten or more years of experience in reinsurance claims management, with focus on inwards reinsurance.
Five or more years of experience in managerial position or function.
Strong analytical and problem-solving skills, with the ability to evaluate complex claims and make sound decisions.
Proficiency in Microsoft Office suite and claims management software.
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