Senior Claims Consultant managing complex life insurance claims at Zurich. Supervising claims assessors and ensuring compliance with claims procedures in a values - driven organization.
UV
Hybrid Head of Health Insurance – Applications and Contracts
Posted last month
About the role
- Leader for health insurance applications and contracts, overseeing teams and project management in hybrid working environment. Driving efficiency and customer satisfaction in health insurance services.
Responsibilities
- You report directly to the Executive Board and lead the managers and staff of the Health Insurance Applications/Contracts areas as well as the area-internal project management.
- You shape a modern leadership culture, apply agile working methods purposefully and promote a culture of collaborative, respectful teamwork and continuous learning.
- Together with your employees, you analyze and improve existing processes to increase efficiency and quality.
- You ensure that customer inquiries are processed quickly and accurately and work on measures to increase customer satisfaction.
- You further develop the Health Insurance Applications/Contracts areas in coordination with the Executive Board.
- You ensure compliance with quality standards and legal requirements and implement improvement measures where necessary.
- You prepare regular reports and analyses for the Executive Board and other relevant stakeholders.
- You maintain and expand internal and external networks to promote knowledge exchange and collaboration.
- You identify conflicts at an early stage and develop solution strategies to ensure a harmonious working environment.
- You promote an open feedback culture and are able to give and receive constructive feedback.
- In your decisions you always consider the company’s overarching goals and strategies and work closely with other departments.
Requirements
- Completed degree in Business, Health Management or a comparable qualification
- Proven experience in leading managers and teams
- Solid knowledge of private health insurance is desirable
- Strong analytical skills
- Excellent verbal and written communication skills
- High social competence and empathy in dealing with employees, customers and sales/distribution partners
- Ability to handle conflicts constructively and solution-oriented
- Ability to build and expand internal and external networks
- Ability to adopt a company-wide perspective and make decisions aligned with corporate objectives
- Confident use of common Office applications
Benefits
- Your workplace is located at our corporate headquarters with short hierarchical and decision-making paths, in the heart of the Nuremberg metropolitan region
- A good work–life balance with flexible working hours and no core hours
- Possibility of hybrid working after successful onboarding
- 30 days of vacation — 24/12 and 31/12 as additional days off
- Optionally five additional vacation days through partial conversion of the special payment
- 13.3 monthly salaries (vacation and Christmas bonuses)
- Employee savings plan contributions and company pension scheme
- Exclusive employee offers for our products
- A comprehensive occupational health management program
- Deutschlandticket for €20.60, an in-house staff canteen, company bike (BusinessBike) and much more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Insurance Advisor providing comprehensive financial and insurance advice to clients. Collaborating with internal partners to deepen client relationships and achieve sales goals.
EH
Referral Specialist I providing support to clinical team at Elevance Health. Facilitating administrative components of clinical referrals with insurance and patient interactions in a hybrid environment.
Sales Representative in Business Assurance managing customer inquiries and coordinating with teams. Involved in sales activities and project discussions with national and international customers.
Insurance advisor focusing on public sector clients, providing tailored solutions and maintaining client relationships. Joining a team dedicated to customer satisfaction and risk management at BüchnerBarella.
BU
Provide tailored Kfz insurance solutions for industrial and commercial clients. Engage in customer management and effective service delivery within the company’s structure.
Associate Vice President, Litigation providing strategic leadership for a national litigation team. Ensuring expert representation for TD Insurance and its customers in all stages of litigation.
Manager of Revenue cycle - Collections at Medtronic focused on improving patient financial services. Leading teams and driving initiatives for efficiency and revenue in diabetes care.
Commercial Insurance Advisor helping clients with insurance needs while meeting annual revenue goals. Building relationships and expanding service lines for existing clients with consultative sales.
Experienced auditor at PwC New Zealand delivering high - quality audit engagements across public and private sectors. Collaborating with clients and mentoring junior staff within a values - led environment.