Analyst position in Revenue Management Strategy at Greystar managing real estate services and supporting revenue optimization. Collaborate with team members and property managers for effective service delivery.
About the role
- Junior Cashback Analyst managing cashback-related processes for Samsung customers across Europe. Collaborating with stakeholders and ensuring timely completion of project deliverables.
Responsibilities
- Develop or update standard operating procedures
- Collaborate with different stakeholders to ensure timely completion of project deliverables
- Perform a series of pre-defined checks over the documents submitted by Samsung customers
- Document and evaluate customer submissions for cashback requests
- Create claims and process payments
- Act as escalation point for complex issues
- Take ownership of customers issues and follow problems through to resolution
- Create and deliver various types of reports
Requirements
- Fluent in English (German, French or Italian would be considered a plus)
- Excellent eye for details and curiosity to investigate
- Flexibility / adaptability to cope with a dynamic working environment and a new project setup
- Customer orientation and great communication skills
- Good Excel skills
- Previous experience with SAP and CRM systems would be a plus
- Experience in writing and documenting processes as well as work procedures would be a plus
- Previous experience in Client Support / back-office would be a plus
Benefits
- Attractive salary & annual performance bonuses (on average 2 additional salaries)
- Meal tickets (40 Ron/ ticket), plus Easter & Christmas vouchers (300 Ron each)
- Recognition awards for outstanding results and/or long-term employment
- Employee discount to Samsung products
- Health & Wellbeing Gym subscription, private medical care, daily fresh fruits and snacks in the office
- Cultural card on your birthday for books, theatre, cinema, opera and similar
- Quarterly team activities (e.g.: team dinners, team buildings, office events such as Halloween celebration, Christmas party etc.)
- Unlimited access to Samsung’s learning platform
- Access to in-class trainings and various events/ conferences
- Subscription to Bookster library
- 25 days of vacation per year
- Hybrid work (2 days/ week working from home)
- Referral bonuses for new hires recommended by you
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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