Manager, Alliances responsible for expanding Orgvue's use with Strategic Partners in EMEA region. Develop value propositions and enhance partner ecosystem with organizational design capabilities.
About the role
- Onsite IT Service Manager providing IT services at Hamburg location within global IT Infrastructure. Responsible for IT support and collaboration with internal teams, ensuring high service levels.
Responsibilities
- Operational responsibility for IT services at the Hamburg site in collaboration with a global IT organization
- Prioritization, handling and tracking of incidents and changes within a structured ticket management system
- Operational support and maintenance of the local network infrastructure
- Creation and maintenance of documentation for IT and communication systems
Requirements
- Completed degree or vocational training in IT with relevant professional experience
- Solid experience in IT service / IT operations and in the successful implementation of IT projects
- Practical experience and sound basic knowledge of network infrastructure
- Professional demeanor with a strong service and end-user orientation
- Structured, independent and solution-oriented working style
- High reliability, flexibility, initiative and strong team spirit
Benefits
- On-site support for our employees through predominantly on‑premise IT services
- Ensuring 1st- and 2nd-level support for end users with assistance from external service providers
- Planning and execution of IT projects within the IT service function
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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