About the role

  • Administration Officer providing clerical and administrative support at Women’s Clinics. Engaging with patients and managing clerical duties in a healthcare setting.

Responsibilities

  • Deliver courteous, consumer-focused reception and clerical services, welcoming patients and visitors and responding to enquiries within Women’s Clinics
  • Register referrals, manage triage workflows, maintain waitlists, book appointments, and ensure timely communication with patients
  • Maintain accurate patient records and data entry in patient management systems, ensuring compliance with privacy legislation, information security, and organisational policies
  • Contribute positively within a multidisciplinary team, communicating effectively with internal and external stakeholders and demonstrating appropriate behaviours with children and vulnerable populations
  • Complete mandatory training, report incidents and hazards, escalate clinical or service issues appropriately, and undertake additional administrative duties as required

Requirements

  • Strong verbal and written communication skills with a professional, consumer-centred approach to customer service
  • Computer literate with proficiency in Microsoft 365 applications and the ability to quickly learn and use department-specific systems
  • Proven ability to prioritise and manage workload in a fast-paced environment, with flexibility to work a rotating roster and additional hours as required

Benefits

  • Excellent working conditions and a strong sense of job satisfaction
  • A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
  • Extensive professional development opportunities
  • Attractive salary packaging benefits
  • Living expenses capped at $9,010
  • Meals and entertainment capped at $2,650

Job title

Administration Officer, Women's Clinics

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

OnsiteAustralia

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