Consulting Director specializing in payments modernization and orchestration for large banking institutions. Driving strategic transformations and collaborating with C - suite stakeholders.
About the role
- Talent Lead Director for the Customer Success Group at Salesforce driving long-range talent strategy and organizational health initiatives. Collaborating with leaders to innovate and implement talent management programs.
Responsibilities
- Serve as a principal strategic partner to the Employee Success Business Partner Leaders and their teams supporting the Global Customer Success organizations.
- Responsible for architecting and driving the long-range talent strategy for CSG by consulting on business-specific needs.
- Provide strategic guidance on long-term talent priorities and organizational health.
- Partner with ESBPs to drive and facilitate executive-level talent strategies.
- Proactively identify organizational capability gaps within CSG and make data-driven recommendations.
- Represent the CSG perspective with COE partners to innovate, design, and test talent management programs.
- Lead the BU-specific plan to scale talent programs consistently.
Requirements
- Extensive experience (typically 10+ years) in Talent Management, Organizational Development, or as an HR Business Partner within large, fast-paced, global organizations.
- A proven track record of building deep relationships and providing strategic guidance in a complex, matrixed industry.
- Expert-level change management skills at the individual, team, and organizational levels.
- The ability to flex between high-level strategy and the operational details of program management, with the agility to pivot as business priorities change.
- Proven ability to partner effectively across functions and influence senior leaders without direct authority.
- Strong ability to analyze complex data sets to see opportunities and translate them into actionable recommendations.
- Confident, humble, and resilient; someone who learns quickly and leads with empathy and intellectual honesty.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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