Director of Implementation overseeing healthcare technology implementations at Abridge. Leading a team to drive project success and engage enterprise partners effectively.
About the role
- Chief of Staff supporting C-suite executive with strategic, operational, and organizational leadership. Driving business growth and innovation while ensuring accountability and performance metrics.
Responsibilities
- Provide strategic counsel to the executive leader on key business initiatives, enterprise priorities, and performance objectives
- Translate enterprise objectives into integrated functional strategies and tactics and measurable execution plan
- Anticipate strategic risks and opportunities; provide actionable recommendations
- Represent the executive leader in key enterprise forums and decision-making settings
- Lead the annual strategic and business planning process for the functional area, ensuring alignment with enterprise objectives
- Oversee development, execution, and monitoring of short- and long-term strategic initiatives tied to financial and operational outcomes
- Drive accountability for goal achievement, performance metrics, and continuous improvement
- Ensure enterprise reporting alignment, including executive dashboards, monthly and quarterly operating reviews, and materials for executive leadership team, CEO, and board of directors
- Direct, monitor, and contribute to highly complex strategic projects involving multifaceted, cross-functional teams
- Serve as executive liaison to resolve issues and ensure successful implementation of company initiatives
- Lead or champion cross-functional teams supporting planning, development, and execution of key initiatives
- Identify and mitigate risks that could impact financial performance, operational stability, or organizational reputation
- Strong analysis, parsing large amounts of data in either excel or data analytics tools and present fact-based options to the Executive Leadership Team member
- Communicate executive decisions clearly and monitor downstream execution
- Plan and execute leadership forums, town halls, and strategic summits
- Prepare and oversee executive presentations for internal and external audiences
- Foster a culture of innovation, inclusivity, accountability, and engagement aligned with enterprise values
- Support talent development efforts in partnership with HR to build leadership pipeline and organizational capability
- Ensure effective communication of performance measures and business outcomes
- Facilitate leadership meetings and develop executive-level content as needed
Requirements
- 10+ years of progressive leadership experience in strategic planning, operations, consulting, finance, or related fields within complex organizations
- Bachelor's degree in related discipline or additional related work experience
- Exceptional strategic thinking and enterprise-level business acumen
- Proven ability to convert complex information into strategy, and strategy into disciplined execution
- Strong executive presence with the ability to influence senior stakeholders and decision-makers
- Advanced project and program management expertise
- Demonstrated success operating in ambiguous, fast-paced environments
- Strong financial literacy and understanding of operational drivers
- Skilled at diagnosing issues early and mobilizing resources to resolve them
- Highly facilitative leadership style with strong interpersonal effectiveness
- Excellent written and verbal communication skills
- Strong ownership mindset and results orientation
- Ability to respectfully challenge assumptions and elevate decision quality
- Proficiency in Microsoft Office Suite
Benefits
- Medical, dental, vision, life and global travel health insurance;
- Income protection benefits: life insurance, short- and long-term disability programs;
- Leave programs to support personal circumstances;
- Retirement Savings Plan including employer match;
- Paid time off, volunteer time off, 10 holidays and 2 well-being days;
- Additional voluntary benefits available;
- A comprehensive wellness program
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