Solution Architect enhancing legacy systems through technical leadership and collaboration at Transport for NSW. Fostering digital transformation while delivering architectural solutions and supporting projects.
About the role
- Specialist Solution Engineer specializing in Salesforce's Agentforce IT Service Solutions. Supporting sales cycles with product demonstrations and technical architecture meetings for ITSM growth.
Responsibilities
- Support deal cycles specifically tied to Agentforce IT Service Solutions, including:
- Performing Discovery Calls
- Performing Product Demonstrations
- Supporting technical architecture meetings
- Create and develop assets and programming to scale the Agentforce IT Service teams and solutions.
- Attend events to evangelize solutions (Salesforce World Tours, industry events, Dreamforce).
- Internally evangelize the solutions across our Core and Service Cloud Account Executives (AEs) and Solution Engineers (SEs).
Requirements
- Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent relevant experience.
- Minimum of 4 years of professional experience in a Solution Engineering space or relevant adjacent roles.
- Deep experience and understanding of the Salesforce Platform is required.
- Solid oral, written, presentation, collaboration, and interpersonal communication skills.
- Ability to work as part of a team to solve technical problems in varied environments.
- Strong presentation skills, both virtually and in person.
- Value proposition-minded with strong business acumen.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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