Salesforce Product Owner responsible for Marketing Cloud platform, driving strategic vision and ensuring commercial value for UK Insurance and Health Services. Overseeing platform development and stakeholder collaboration for continuous improvement.
About the role
- Lead Product Manager at Salesforce responsible for AI strategy and execution in Sales. Collaborate with cross-functional teams to enhance AI-powered agents and their impact on renewals and customer success.
Responsibilities
- Lead exploration and application of cutting-edge AI techniques—including reasoning models, multimodal & cross-modal AI, multi-agent systems, and RAG—to push the boundaries of agent intelligence, adaptability, and performance in real-world enterprise contexts.
- Define and drive the strategic direction for AI agents supporting our global Sales teams, optimizing for usability, trust, and business value.
- Collaborate cross-functionally with Sales, Engineering, Design, and Data teams to define and execute the roadmap for AI agents in Salesforce & Slack as the primary interface for deployment.
- Shape the data and content strategy that fuels agent intelligence and decision-making.
- Champion AI maturity across teams.
- Drive alignment with internal stakeholders across sales, engineering, and platform teams to deliver business outcomes.
Requirements
- 10+ years of product management experience
- deep Salesforce implementation expertise (CRM, Sales Cloud, Platform, Data Cloud, Slack)
- Proven understanding of AI, Copilots, and agent-based architectures
- Strong experience building Sales productivity and automation solutions (Lead, Opportunity, Account Management)
- Clear, compelling communicator with experience in executive-level presentations and cross-functional influence
- Deep knowledge of Lead-to-Cash and Sales GTM processes
- Experience applying the Jobs To Be Done (JTBD) framework in enterprise product development
- Track record of thriving in fast-paced, dynamic environments
- Strong collaboration and team-building capabilities across global and virtual teams
- Salesforce certifications: Agentforce Specialist, Administrator, Sales Cloud Consultant, Service Cloud, Slack Admin
- Deep knowledge of Salesforce architecture, principles, and best practices
- Familiarity with emerging trends in Autonomous AI Agents and their impact on enterprise workflows
Benefits
- time off programs
- medical, dental, vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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