Solution Engineer at Salesforce specializing in SPM, enhancing customer engagement and developing innovative solutions for enterprise-level clients.
Responsibilities
Partner with Account Executives to understand our Customer’s unique business goals and challenges throughout the sales cycle.
Present Executive level product demonstrations to key business Stakeholders highlighting the Value of SPM
Be a SME, both internally and externally, through establishing technical credibility and professional rapport with client account stakeholders through product demonstrations and technical discovery calls
Be an innovator who can create new solutions using out-of-the-box thinking to enable client's business initiatives to be realized
Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.) to both our Customers and our internal peers.
Actively enable the broader Solution Engineering team and cross-functional distribution to team to more effectively position the value of the SPM solution within the Salesforce portfolio
Become an expert in all SPM applications while maintaining a very high proficiency in the Salesforce platform
Routinely engage with sales and product development teams to provide product and client feedback and identify opportunities to further improve our products, sales/implementation processes, and overall customer experience
Partner with Account Executives to identify and utilize Salesforce internal resources (Account Executives, Solutions Engineers, etc.) to build SPM brand awareness, assist in sales cycles, and close enterprise business deals
Requirements
Prior experience using Salesforce as a power user or admin
Salesforce Certifications a plus - current Administrator, Architect
Previous experience working with enterprise-level clients in a Pre-Sales or Solution Engineering capacity
Excellent speaking and presentations skills and experience both in-person and over-the-web
Superb writing skills and experience with both internal and external communications
Strong time management skills, allowing for multiple projects and sales cycles to run in parallel
Creative mindset and the ability to think “outside of the box” with a desire to develop solutions for enterprise-level customers
Business acumen with experience transforming business process to attain business goals of our customers
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