Consulting Director specializing in payments modernization and orchestration for large banking institutions. Driving strategic transformations and collaborating with C - suite stakeholders.
About the role
- Director / Senior Director of Customer Demos leading immersive executive experiences for influential brands. Overseeing demo build and strategy while managing a high-performing team.
Responsibilities
- Lead planning and execution for ~4 flagship engagements per quarter, each tailored to the priorities of some of our largest and most influential customers.
- Manage a small team responsible for storytelling, presentation and demo development, and SIC delivery.
- Partner with sales leadership, FDE’s, and product leaders to align each engagement to customer transformation goals and Salesforce’s product vision.
- Translate executive objectives into clear narratives and delivery plans that showcase Salesforce innovation in authentic, business-relevant ways.
- Oversee demo build and refinement, ensuring each experience is technically sound, visually stunning, and helping drive broader adoption of Data 360 and Agentforce 360.
- Engage directly with customers to frame outcomes, connect value to business strategy, and represent Salesforce’s innovation leadership.
- Collaborate with the Office of the CEO to shape messaging and ensure engagements reinforce Salesforce’s strategic priorities.
- Drive operational excellence: manage timelines, budgets, and readiness reviews with precision and executive polish.
- Foster a creative, accountable, and collaborative culture within the team—balancing rigor with experimentation.
Requirements
- 10+ years leading complex customer-facing programs in enterprise technology, innovation consulting, or customer experience design.
- Proven success managing senior-level engagements with C-suite executives.
- Strong program management and storytelling abilities.
- Comfortable translating vision into detailed execution.
- Deep understanding of Salesforce products and ecosystem, or equivalent experience leading enterprise transformation programs.
- Demonstrated technical literacy across cloud platforms, data, and AI to guide demo direction and quality.
- Experience managing small, high-performing cross-functional teams.
- Exceptional communication, executive presence, and stakeholder management skills.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Job title
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Degree requirement
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