Hybrid Product Management Director – Customer Success Data Platform

Posted 1 hour ago

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About the role

  • Director of Product Management driving the core strategy for Salesforce's Data Platform. Leading roadmap and telemetry strategy for improved customer success through data insights.

Responsibilities

  • Lead the multi-year roadmap for the Data Platform
  • Serve as the primary architect of the telemetry strategy
  • Act as the critical link between data providers and analytical Product Managers
  • Define and enforce rigorous standards for data reliability, speed, and transparency
  • Establish a comprehensive governance framework for the instrumentation lifecycle
  • Partner with M&A and New Product Introduction (NPI) teams to proactively lead the integration of new data streams

Requirements

  • 10+ years of Product Management experience
  • Deep technical understanding of data engineering lifecycles (ETL/ELT, telemetry ingestion, cloud data warehousing)
  • Proven track record of establishing data governance frameworks
  • Experience building data foundations that power ML-driven insights, predictive analytics, or health scores
  • Exceptional ability to influence a matrixed organization
  • Experience managing high-availability systems
  • Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field; MBA or equivalent leadership experience preferred

Benefits

  • time off programs
  • medical, dental, vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

Job title

Product Management Director – Customer Success Data Platform

Job type

Experience level

Lead

Salary

$164,000 - $261,500 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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