Applied AI Engineer responsible for building and maintaining AI agents for Zello's voice - first communication platform. Collaborating with the Data & AI team to drive continuous improvements.
About the role
- Director of Data and AI Technical Architects building elite teams for Salesforce’s future innovations. Leading engagement with strategic customers and aligning technical architecture with business value.
Responsibilities
- Build and lead a best-in-class team of Data and AI Technical Architects
- Recruit and mentor senior-level architects with versatile communication styles
- Establish clear technical standards, architectural principles, and operating rhythms
- Partner with Sales Leadership to define coverage and engagement models
- Serve as a technical executive sponsor for strategic customers
- Champion customer outcomes across the full lifecycle
- Design and scale repeatable technical evaluation motions
- Drive strong alignment with Product and Engineering
- Work closely with the Partner Ecosystem to develop offerings
- Develop scalable, reusable technical enablement assets
- Own Salesforce's point-of-view on enterprise data and AI architecture
- Bring a futurist mindset
- Drive operational rigor and accountability
Requirements
- 10+ years leading Solution Engineering, Technical Architecture, or Technical Sales teams in Data, Analytics, and AI domains
- Demonstrated success building and scaling teams of senior architects
- BS in Computer Science, Engineering, Data Science, or equivalent experience; advanced degree preferred
- Strong full-stack technical credibility across enterprise data platforms, AI/ML concepts, and Salesforce architecture
- Working knowledge of agent interoperability standards (e.g., MCP, A2A)
- Understanding of prompt engineering, agent lifecycle strategy, and applied Generative AI
- Proven ability to engage and influence C-level executives
- Data-driven leader with a history of defining and over-achieving on technical KPIs
- Experience driving success within large, matrixed enterprise sales organizations
- Deep understanding of industry-specific data challenges, enterprise data governance (e.g., Informatica, Collibra), architectural patterns, and complex integration strategies
- Exceptional communicator and storyteller
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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