Hybrid Applied AI Engineer

Posted 2 hours ago

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About the role

  • Applied AI Engineer responsible for building and maintaining AI agents for Zello's voice-first communication platform. Collaborating with the Data & AI team to drive continuous improvements.

Responsibilities

  • Build AI agents and automations end-to-end
  • Write production Python code integrating LLM APIs into real workflows
  • Connect AI tools with Zello's systems via APIs
  • Monitor deployed agents and track quality metrics
  • Manage human reinforcement operations and maintain feedback loops
  • Build evaluation harnesses for regressions and measure agent quality
  • Create reusable components, patterns, and documentation
  • Communicate clearly with stakeholders about progress and challenges

Requirements

  • 2-5 years of professional experience in software engineering, AI engineering, or a related technical role
  • written production Python code
  • understanding of LLM APIs at a practical level
  • ability to decompose messy problems into clean components
  • experience integrating systems via APIs
  • quality instinct and understanding of tests and monitoring
  • operational ownership mindset
  • ability to pick up new frameworks, APIs, and domains quickly
  • clean and documented code

Benefits

  • competitive pay
  • equity with significant upside
  • intentionally design our benefits to encourage healthy and well-balanced employees
  • flexible schedules and time off
  • sabbatical after every five years of service
  • ping-pong table and free snacks in our break room

Job title

Applied AI Engineer

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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