Hybrid AI Solution Architect

at Salesforce

• Job title: AI Solution Architect
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $172,500 - $260,100 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Cloud, Jamf, Python, SOAP, Swift, Terraform, Go
• Location requirements: Hybrid, Dallas, United States

About the role

• Visionary technologist in hybrid role designing AI-powered infrastructure for Salesforce's IT transformation. Collaborate and innovate to build intelligent, agentic IT ecosystems across multiple platforms.

Responsibilities

• Lead the design and implementation of large-scale, multi-system infrastructure that unifies disparate IT systems into a cohesive, intelligent platform.
• Architect and build a unified Data360 environment by integrating device management tooling, system logs, large datasets, and enterprise applications.
• Design and deploy proactive Agentic workflows and automations using Agentforce, enabling IT to shift from reactive to predictive operations.
• Develop robust automations and backend services in Python, Swift, and Go, deployed across platforms including MuleSoft and AWS.
• Integrate with enterprise IT systems via REST/SOAP APIs (e.g., Jamf, FleetDM, Intune, Zscaler) to create seamless, end-to-end data flows.
• Architect and implement serverless infrastructure on AWS (Lambda, API Gateway, Fargate) in collaboration with IT and Endpoint Engineering teams.
• Build Slack-native AI experiences — including intelligent Slack agents, automated workflow surfaces, and AI-powered integrations using the Slack Platform.

Requirements

• Bachelor's degree in Software Engineering, Computer Science, or a related field, or equivalent work experience.
• 8+ years of experience in software engineering, systems architecture, or a related technical discipline.
• Demonstrated expertise in AI/ML technologies and their practical application in enterprise automation and agentic systems.
• Proven track record designing and implementing enterprise-scale API Gateways, event-driven architectures, and serverless infrastructure.
• 5+ years of hands-on experience with Salesforce products including Data Cloud, the Agentforce product family, and the Salesforce Platform.
• Expert-level proficiency with REST and SOAP APIs and their integration into complex, large-scale enterprise environments.
• Deep experience in cloud-native development on AWS, including strong familiarity with Infrastructure as Code (e.g., Terraform, CloudFormation).
• Hands-on experience with Salesforce products including Data Cloud, the Agentforce product family, and the Salesforce Platform.
• Demonstrated ability to design, build, and maintain CI/CD pipelines using GitHub Actions to enable rapid, high-quality software delivery.

Benefits

• time off programs
• medical, dental, vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program