Program Management Director leading enterprise priority programs at Salesforce. Focused on business process design and managing delivery against goals in an executive facing role.
Responsibilities
Effectively plan, coordinate, and direct the delivery of large, complex projects and programs while managing risks and issues to minimize scope, budget, and schedule impacts.
Leading, motivating, and holding accountable project and internal/external team members in a matrixed organization
Proactively build strong, trusted working relationships with functional leaders and business partners to align on vision, business outcomes and managing expectations around any scope changes and trade-offs.
Maintain the program delivery roadmap and alignment of outcomes along with required investments to long-range plans (LRP) and annual operating plans.
Proactively identify and manage cross-team dependencies and program risks, escalating to stakeholders as needed for immediate resolution.
In partnership with Business Owners ensure corporate controls (e.g., SOX, Security), process and policy related changes are adequately decisioned, documented, and validated for operational readiness.
Defining and tracking key performance indicators (KPIs) to measure program success and health.
Support creation of the business case/ROI aligned with the required data driven metrics for objectively measuring outcome attainment.
Act as the primary communicator for the program, taking project level details and aggregating up to provide clear and concise updates to multiple levels of leadership, including executive sponsors.
Requirements
12+ years of experience leading large-scale transformation programs
Executive level communication and presentation skills
Driving Business Process discovery and end state design
Facilitating and documenting key design decisions
Program planning and requirements management experience
Project Management Professional (PMP) certifications
Solid command of project methodologies (e.g. Waterfall, Agile, Lean, Kanban)
Experience using project planning and PLM tools (Jira, Smartsheet, Asana, Monday)
Bachelor’s degree in business or technology related field
Benefits
time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program
Job title
Program Management Director – Sales/GTM Strategic Programs
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