Responsable de Missions Audit clé dans l'audit légal et contractuel chez Exco Socodec. Supervisant les équipes et assurant la qualité des travaux, avec un portefeuille diversifié de clients.
About the role
- Regional Safety and Quality Manager managing training and quality control within Safelite's designated region. Ensuring adherence to safety and operational standards across field teams in the United States.
Responsibilities
- Overseeing and managing all training and quality control activities within the designated region.
- Ensuring adherence to new technician training and certifications, driving down cost of quality and casualty loss claims, and acting as the regional health and safety partner.
- Driving consistency & execution of training programs.
- Monitoring and evaluating the quality of training program execution.
- Identifying trends using Pareto and frequency analysis.
- Partnering with regional leadership to ensure technical guidance is provided for escalated warranty and casualty loss customer issues.
- Collaborating with cross-functional teams to improve safety and operational efficiency.
Requirements
- High school diploma
- Proven experience in training, quality control, or a related field.
- Knowledge of Safelite health and safety, operational and technical processes.
- Skill in new process development and implementation.
- Strong knowledge of quality assurance principles, training methodologies, and best practices.
- Excellent communication, influencing, facilitation, presentation, change management and interpersonal skills.
- Proficiency in using training and quality management software and tools.
- Willingness to travel within region as needed, up to 50%.
Benefits
- Health & Safety: Regional health & safety business partner
- Training and Development: Support the Training Team with Train the Trainer sessions for new trainers.
- Quality Assurance: Ensure quality control standards for products, services, and processes across the region that are aligned to Safelite standards.
- Collaborate with regional leadership and cross-functional teams to implement nationally aligned best practices.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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