Hybrid Pilot & Rollout Manager

Posted last week

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About the role

  • ORBIS Pilot & Rollout Manager overseeing technical installations and customer interactions in healthcare IT based in Trier or Vienna. Responsible for coordinating feedback and ensuring compliance with updated systems.

Responsibilities

  • Oversee technical ORBIS installations with care and expertise — from preparation through successful commissioning to the required follow-up activities
  • Act as the primary contact person for our update partners (customers)
  • Serve as an interface between the company and our update partners, representing their requirements equally
  • Monitor feedback from update partners, ensure agreed response times are met, and ensure assigned tasks are completed
  • Define the update steps for the installation of our ORBIS releases in coordination with the relevant departments
  • Conduct regular coordination meetings with all update partners
  • Work closely with management, project & release managers, sales, support, and development teams
  • Remain calm in stressful situations and be willing to work outside regular business hours when required.

Requirements

  • Completed vocational training or relevant professional experience in an IT environment, or a Bachelor's degree in (Medical) Informatics, Computer Engineering, or studies in healthcare with an IT focus
  • 3+ years of experience in the rollout or operation of complex IT systems, ideally in healthcare IT or clinical environments (e.g., hospital information systems, radiology or laboratory systems)
  • Solid understanding of IT systems, software development lifecycles, and infrastructure projects
  • Excellent German skills (C1 level) and good English skills (at least B2 level)
  • Service-oriented, responsible, assertive, and communicative
  • Business-oriented mindset and strong communication skills
  • High level of organizational and negotiation skills combined with initiative, commitment, and the ability to work independently within a team
  • Strong analytical abilities and a structured, goal-oriented approach to tasks
  • Knowledge of French is an advantage

Benefits

  • Permanent employment contract with a competitive salary and long-term prospects
  • Flexible working hours and working time models — for a healthy work-life balance
  • Home office option and TicketPlusCity card from Edenred
  • Flexitime model
  • Innovative workplace with the opportunity to shape the work environment independently and to continuously develop your skills
  • Targeted advancement through training and specialist further education
  • Up-to-date company smartphone with dual-SIM (Android or iOS) also for private use
  • Free parking spaces
  • Free drinks and weekly fruit basket
  • Company pension plan and working time accounts
  • Group accident insurance (also valid for accidents during leisure time)
  • Foreign health insurance for business trips
  • Regular activities and social events within the team, at the site and across the organization

Job title

Pilot & Rollout Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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