Hybrid Process and Project Analyst

Posted 1 hour ago

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About the role

  • Analista de Processos e Projetos na Nova Sabesp, gerindo melhorias operacionais e mapeamento de processos. Focado em integração entre áreas e suporte a projetos estratégicos.

Responsibilities

  • Map, document, and model all processes within the directorate using market-standard tools (e.g., BPMN, Visio, Bizagi, Lucidchart, among others).
  • Build As-Is flowcharts and propose To-Be visions with a focus on operational efficiency.
  • Analyze processes to identify improvement opportunities in time, cost, waste, rework, automation, and other areas.
  • Prepare and present diagnostics and recommendations to support decision-making.
  • Request solutions from the automations and dashboards team, translating business needs into clear technical requirements.
  • Monitor automation and development execution through to final delivery.
  • Assist in prioritizing the directorate's process improvement requests.
  • Facilitate alignment with impacted areas, ensuring understanding, adherence, and engagement with changes.
  • Act as a change agent, influencing stakeholders on the importance of continuous improvement.
  • Develop effective methods to measure the area's performance, including creating and tracking KPIs and process performance indicators.
  • Monitor the directorate's performance against strategic objectives, updating indicators and proposing adjustments as needed.
  • Support project management initiatives, ensuring timelines, scope, and governance are met.
  • Analyze data, identify trends, risks, and opportunities, generate insights, and provide reliable, structured information to support leadership's strategic and operational decisions.
  • Identify automation opportunities using tools such as Power BI, Excel*, SQL, Python, and Power Automate*.
  • Serve as a facilitator between the directorate's management, cross-functional teams, and stakeholders, promoting clear communication, collaboration, and expectation alignment.
  • Conduct meetings with an analytical mindset, results orientation, and strategic perspective.
  • Plan, execute, monitor, and close strategic projects, ensuring value delivery within defined scope, time, cost, and quality.
  • Identify, analyze, and manage risks, changes, and dependencies throughout the project lifecycle.
  • Promote the adoption of continuous improvement best practices.

Requirements

  • Bachelor's degree in Administration, Engineering, or related fields.
  • Postgraduate degree in Project Management, Process Management, or Strategic Management will be considered a plus.
  • Black Belt certification will be considered an advantage.
  • Desirable to hold recognized certifications such as Lean Six Sigma, BPM (Business Process Management), BPMN 2.0, Design Thinking, or Lean Office.

Benefits

  • Medical Insurance
  • Private Health Insurance
  • Meal Allowance (VR) and Food Allowance (VA)
  • Transportation Voucher
  • Holiday Hamper / Christmas Basket
  • Birthday day off
  • Extended Maternity Leave
  • Extended Paternity Leave
  • Childcare Assistance for Mothers and Fathers
  • Wellhub (Gympass) partnership
  • Profit Sharing Program – PPR

Job title

Process and Project Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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