Senior Business Process Manager responsible for client onboarding processes at EOS. Ensure seamless integration of technical requirements and business priorities in dynamic environments.
About the role
- Associate Director of Supply Chain Systems driving transformational changes within Collins Aerospace's Supply Chain. Leading optimization and governance of Ariba and Supplier Portal systems.
Responsibilities
- System Optimization & Standardization
- System Architecture & Governance: Lead the team that supports existing Ariba and Supplier Portal systems including users, configuration maintenance and enhancement evaluation and implementation.
- Partner with Business Process and Data Analytics Teams: Collaborate with the other teams in the Enablement CoE to ensure standard processes and data sets are supported in Ariba and the Supplier Portals.
- Team Performance KPIs: Establish key performance indicators (KPIs) and set goals to track team performance.
- Training & Talent Development: Maintain training documentation to ensure a standard, role-based plan for all supply chain resources.
- Transformation Project: Support the business in its journey to transform Supply Chain as required.
- Project Execution & Strategic Initiatives Leadership
- Lead and provide governance of Ariba/Ariba CRE and the Supplier Portals.
- The Associate Director will act as the primary execution lead for the following key initiatives, including:
- Digital Transformation Strategy: Partner with Digital Technology (DT) teams to determine the strategy for implementing Ariba CRE (data secure version) and the One Portal projects for the supply chain function.
- Achieve all schedules associated with those projects and meet objectives of these projects including the successful end-of-life of legacy systems.
- Data Integrity & Compliance Projects: Ensure all relevant internal Ariba process configurations for all modules (sourcing, contracts, buying, forms, catalogues) as well as both the Supplier Portal and Ariba manage data export rules correctly.
- ERP & Digital Integration: Serve as the S4 Hana PST S2P SME lead for the interface between S4 and One Portal and Ariba.
- Automation & Efficiency: Support the implementation of twelve new automated projects in SC for 2026.
- Work extensively with team peers in System and Tools and the Data Analytics and Business Process teams to automate wherever possible including electronic forms, catalogues, workflows and approval processes.
Requirements
- Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
- Minimum of 10+ years of experience in Supply Chain Management, Business Process Optimization, or Operations within the Aerospace & Defense industry.
- Leadership: 5+ years of experience managing direct reports and leading large, complex, cross-functional project teams.
- Skills: Excellent communication skills required.
- Demonstrated expertise in process mapping, Six Sigma/Lean methodologies, continuous improvement, change management, and enterprise system implementations (SAP S4 Hana, Ariba, Supplier Portal).
- A&D Experience: Deep acumen regarding Supply Chain procurement and sourcing processes, strong understanding of the regulatory environment and compliance requirements (e.g., ITAR, CSD), process standardization, change management, working across a matrixed enterprise, and unique challenges within the Aerospace and Defense supply chain are mandatory.
Benefits
- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance and disability coverage
- Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Ovia Health, fertility, and family planning
- Adoption Assistance
- Autism Benefit
- Employee Assistance Plan, including up to 10 free counseling sessions
- Healthy You Incentives, wellness rewards program
- Doctor on Demand, virtual doctor visits
- Bright Horizons, child and elder care services
- Teladoc Medical Experts, second opinion program
- And more!
- Eligible for relocation
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