Account Manager at Roo supporting and growing veterinary users on the platform post-business development handoff. Engaging and ensuring satisfaction of veterinarians through strategic support and networking.
Responsibilities
Provide support for retaining our core vet users on the platform after they have been handed off from the Business Development team.
Assist veterinarians in fulfilling shifts that align with their schedules, preferences and financial goals.
Help to fulfill needed relief shifts through vet network knowledge.
Retain and grow the shift volume of a set group of full time relief vets.
Ensure Top Vet users remain actively engaged & happy with Roo platform.
Manage Veterinarian's general inquiries.
Proactively address any rainy-day scenarios and resolve any user issue or inquiry promptly, working with client support.
Plan and host Dinners with our top-performing Veterinarians.
Requirements
Expert in fostering relationships, growing your book of business, and retaining clients.
Strong Sales Experience
Proficient in analyzing data to make informed and effective decisions.
Ability to utilize our CRM tools (Hubspot and Zendesk) to track user acquisition progress.
Proactivity – staying ahead of the curve in day-to-day work.
Strong communication skills (a written prompt will be part of the interview process).
Organized, yet able to juggle multiple tasks.
Ability to work with different teams as well as remote team members.
Ability to understand business needs and identify ways to grow.
Experience in startup or high-growth environments preferred
Knowledge of working with DVMs and veterinary hospitals a plus
Occasional travel required for conferences and Vet dinners
Positive, can-do attitude!
Benefits
Stipends for home office setup, continuing education, and monthly wellness.
Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
401K
Unlimited Paid Time Off.
Paid Maternity/Paternity and reproductive care leave.
Gifts on your birthday & anniversary.
Opportunity for domestic travel, including for regional team building events.
Partner Account Manager managing Salesforce's partner ecosystem in Benelux region, driving engagement and partner success through AI - driven initiatives.
Account Manager for ITSM & Modern Workplace, fostering client relationships and identifying new sales opportunities. Responsible for positioning solutions and managing sales projects in a hybrid work environment.
Key Account Manager at IQVIA focused on engaging key customers and supporting commercial activities in healthcare solutions. Building relationships and maintaining knowledge of client businesses for strategic insight.
Account Representative focused on generating $2 - 4M in annual revenue from new customer accounts. Collaborating with cross - functional teams to ensure operational fit and program success.
Account Manager nurturing customer relationships in the energy sector with a focus on strategic transformation. Combining business acumen with a hands - on approach to drive sustainable growth.
Senior Account Manager managing brand/seller relationships and sales performance at ZALORA. Analyzing strategies to optimize seller growth in e - commerce and retail.
Associate Manager leading Key Account Management for ZALORA's fashion business in Malaysia. Engaging with brands and improving partnerships while ensuring operational success and sales targets.
Account Manager developing and growing the Joint Replacement business across West & Southwest Netherlands. Building strong relationships with clinical customers and ensuring product support in theatre.
Territory Manager specializing in medical device consulting sales to top hospitals and clinics in Japan. Driving sales activities and enhancing product knowledge for healthcare professionals.